Student Administrator - Tertiary Education

New Zealand Skills & Education Group; Auckland; Presencial; NZD 52 000 - 64 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive salary

Flexible work environment

Tech tools & support

Resumo da oferta

New Zealand Skills and Education Group in Auckland is seeking an experienced Student Administrator to support domestic and international students from application through enrolment, ensuring a smooth and positive journey.

This on-site, full-time role at our New Lynn campus is a parental leave cover until October 2027. You’ll work with Registry, Student Administration and broader NZSEG teams to manage records, fees and compliance, delivering exceptional learner experiences.

Qualificações

• Minimum 2 years NZ Tertiary academic administration experience
• Tertiary qualified
• Strong attention to detail and ability to meet deadlines
• Excellent communication and relationship management skills
• High level of cultural sensitivity, empathy and professionalism
• Confident using Microsoft Office (Teams, Word, Excel) and CRMs- ZoHo, SELMA
• Understanding of the New Zealand tertiary education sector including TEC and NZQA requirements

Responsabilidades

• Processing domestic and international student applications and enrolments
• Issuing offers of place and acceptance documentation
• Checking eligibility, visa and enrolment documentation
• Following up outstanding student documents and fees
• Liaising with students, agents and Recruitment teams regarding admissions and enrolments
• Maintaining accurate student records and information in our Student Management System
• Supporting students with questions around fees, course schedules, documentation and enrolment
• Assisting students with loans and allowances where required
• Supporting enrolment-related compliance requirements
• Monitoring enrolment and student data to ensure accuracy
• Supporting regulatory reporting requirements, including SDR processes

Conhecimentos

Attention to detail

Communication

Relationship management

Time management

Customer service

Cultural sensitivity

Formação académica

Tertiary qualification

Ferramentas

ZoHo

SELMA

Microsoft Office

Descrição da oferta de emprego

Ko wai mātou | About Us

New Zealand Skills and Education Group (NZSEG) is a private tertiary education provider offering learning across an array of programmes and disciplines for both domestic and international students. Our kaupapa is to empower our ākonga with confidence, discipline, knowledge and the skills to succeed.

To learn more about us, please visit our websites: www.nzseg.com, www.nzse.ac.nz, www.seafield.ac.nz and www.edvance.co.nz.

Mō te tūnga | The Role

We are looking for an experienced Student Administrator to join us in New Lynn. This is a busy, hands‑on role where you’ll support both domestic and international students throughout their enrolment journey, helping create a smooth and positive experience from application through to study.

This is a full-time, parental leave cover - fixed-term role through to October 2027 and is based on-site at our New Lynn campus.

As a Student Administrator, you’ll be a key point of contact for our students and work closely with our Registry, Student Administration and wider NZSEG teams.

Your Responsibilities Will Include

• Processing domestic and international student applications and enrolments
• Issuing offers of place and acceptance documentation
• Checking eligibility, visa and enrolment documentation
• Following up outstanding student documents and fees
• Liaising with students, agents and Recruitment teams regarding admissions and enrolments
• Maintaining accurate student records and information in our Student Management System
• Supporting students with questions around fees, course schedules, documentation and enrolment
• Assisting students with loans and allowances where required
• Supporting enrolment-related compliance requirements
• Monitoring enrolment and student data to ensure accuracy
• Supporting regulatory reporting requirements, including SDR processes

He kōrero mōu | About You

You’ll be someone who enjoys working in a busy environment, has great attention to detail and genuinely enjoys supporting students.

• Minimum 2 years NZ Tertiary academic administration experience
• Tertiary qualified
• Strong attention to detail and ability to meet deadlines
• Excellent communication and relationship management skills
• High level of cultural sensitivity, empathy and professionalism
• Confident using Microsoft Office (Teams, Word, Excel) and CRMs- ZoHo, SELMA
• Understanding of the New Zealand tertiary education sector including TEC and NZQA requirements

What We Offer | Ngā painga:

Working with NZSEG means being part of a close-knit, collaborative team dedicated to learner success.

You’ll Benefit From

• A competitive salary (pro-rated to the duration of the fixed term)
• An inclusive and flexible work environment focused on wellbeing and equity
• Modern tech tools, resources and professional support