Strategic Process Improvement Consultant

KIWIDIGI LIMITED; Upper Harbour; On-site; NZD 90,000 - 130,000; Full time

Benefits offered by this job

KiwiSaver contributions

Career progression

Stable local dealership

Long-term growth prospects

Job summary

KIWIDIGI LIMITED, operating as Just Laptops Albany, based in North Auckland, is seeking a Process Improvements Management Consultant to deliver end-to-end strategic business optimisation for our authorised IT hardware dealership.

You will conduct market and competitor analysis in New Zealand’s IT hardware sector, review supply chain operations, design governance and performance metrics, and provide data-driven recommendations to lift profitability and efficiency across sales, service and

Qualifications

• Bachelor’s degree or higher in Business, Commerce, Management or related disciplines.
• At least 5 years’ experience in business consulting, wholesale distribution strategy or supply chain optimisation.
• Proven track record of analysing SME trading businesses, redesigning workflows and delivering measurable profit improvements.
• Strong financial analysis, market research and strategic planning capabilities.
• Excellent written and verbal English communication skills.

Responsibilities

• Conduct market and competitor analysis within New Zealand’s IT hardware sector to guide product portfolio planning.
• Review and optimise end-to-end supply chain operations, negotiate terms with brand suppliers, improve inventory planning and cost control.
• Analyse business financial performance, identify bottlenecks, prepare data-driven reports and deliver strategic recommendations.
• Develop governance frameworks and performance metrics for sales and service teams, revise workflows to boost efficiency.
• Monitor industry trends, advise on product selection and service optimisation to sustain competitiveness.
• Identify internal process gaps across sales, repair service and logistics and implement improvement initiatives.
• Provide strategic advice on local market expansion, customer segmentation and profitability.
• Use optimization algorithms to reduce customer friction from marketing to purchase at all process stages.

Skills

Financial analysis

Market research

Strategic planning

Business consulting

Education

Bachelor’s degree or higher in Business, Commerce, Management or related disciplines

Job description

KIWIDIGI LIMITED, operating as Just Laptops Albany, based in North Auckland, is seeking a Process Improvements Management Consultant to deliver end-to-end strategic business optimisation for our authorised IT hardware dealership.

You will conduct market and competitor analysis in New Zealand’s IT hardware sector, review supply chain operations, design governance and performance metrics, and provide data-driven recommendations to lift profitability and efficiency across sales, service and