Strategic Key Account Manager - Oceania

Silver Fern Farms Limited; Dunedin; Vor Ort; NZD 75.000 - 115.000; Vollzeit

Zusammenfassung

Silver Fern Farms Limited in Dunedin seeks an experienced Account Manager - Oceania to grow and manage a diverse customer portfolio across the region. You will shape sales plans, negotiate commercial terms and collaborate with internal teams to deliver value and strong partnerships.

In this role you’ll contribute to S&OP processes, forecast demand, monitor performance and support inventory strategies while maintaining high DIFOT and customer service standards.

Qualifikationen

• Experience in sales/account management with key accounts.
• Strong commercial sense and ability to create value.
• Proven relationship-building and networking skills.
• Experience negotiating and delivering commercial outcomes.
• Excellent written, verbal and interpersonal communication skills.
• Strong organisational skills and prioritisation ability.
• Customer-focused mindset with service excellence.
• Energetic, driven and results-oriented; continuous improvement mindset.

Aufgaben

• Develop and maintain strong relationships with an established Oceania customer portfolio.
• Lead customer discussions, reviews and joint planning activities.
• Deliver outstanding customer service and act as a trusted partner.
• Keep customers informed on orders, pricing, quotes, claims and delivery.
• Drive value, volume and revenue across channels and product categories.
• Negotiate pricing and commercial agreements delivering positive outcomes.
• Monitor inventory availability and maximise sales performance.
• Support debtor management and commercial accountability.
• Contribute to sales planning, demand forecasting and inventory allocation.
• Use market insights to identify growth opportunities and guide strategy.
• Collaborate with domestic and global sales teams on market trends.
• Support delivery of business strategies aligned with commercial objectives.
• Act as a key link between Sales, Planning and Fulfilment; ensure commitments are met.
• Foster internal relationships to enable exceptional customer outcomes.

Kenntnisse

Account management

Relationship building

Negotiation

Commercial acumen

Communication skills

Organisational skills

Customer focus

Results driven

Continuous improvement

Jobbeschreibung

Silver Fern Farms Limited in Dunedin seeks an experienced Account Manager - Oceania to grow and manage a diverse customer portfolio across the region. You will shape sales plans, negotiate commercial terms and collaborate with internal teams to deliver value and strong partnerships.

In this role you’ll contribute to S&OP processes, forecast demand, monitor performance and support inventory strategies while maintaining high DIFOT and customer service standards.