Strategic Client Delivery Lead

Datamine Limited; Auckland; On-site; NZD 120,000 - 180,000; Full time

Benefits offered by this job

Lunch and coffee on us

Employee Assistance Program

Subsidised health insurance

Job summary

Datamine Limited in Auckland is seeking a Client & Delivery Manager to join our Client Services team and deliver projects and solutions to clients. You’ll own engagements from handover to delivery and translate client promises into actionable plans with senior stakeholders.

You’ll balance commercial and delivery pressures, set clear deliverables and acceptance criteria, and lead multi-workstream projects end to end while maintaining trusted advisory relationships and value for clients and

Qualifications

• 8–15 years of commercial experience owning delivery of client engagements.
• Strong numerical sense and commercial instinct.
• Comfortable with price, scope and difficult conversations.

Responsibilities

• Own delivery of client engagements from handover to completion.
• Set deliverables, acceptance criteria, and a delivery plan at start.
• Lead multi-workstream engagements end to end with quality and margin.
• Conduct tough commercial talks when scope or margin needs adjustment.
• Brief technical teams and trust them to execute.
• Update project management systems and report progress.

Skills

Delivery leadership

Commercial awareness

Stakeholder management

Communication

Negotiation

Problem solving

Adaptability

Team coordination

Tools

MS Project

Job description

Datamine Limited in Auckland is seeking a Client & Delivery Manager to join our Client Services team and deliver projects and solutions to clients. You’ll own engagements from handover to delivery and translate client promises into actionable plans with senior stakeholders.

You’ll balance commercial and delivery pressures, set clear deliverables and acceptance criteria, and lead multi-workstream projects end to end while maintaining trusted advisory relationships and value for clients and