Strategic Accounts Lead – Research & Government IT

REANNZ; Wellington; On-site; NZD 120,000 - 180,000; Full time

Job summary

REANNZ is seeking an experienced Senior Account Manager to retain, strengthen and grow relationships with New Zealand’s key research, education and government organisations. You will manage an established portfolio, focusing on retention and growth through strategic account development and long-term relationship management.

Ideal candidates bring extensive account management experience with enterprise or government customers, strong networking/telecom knowledge, and a proven ability to engage

Qualifications

• Extensive account management or strategic relationship experience.
• Experience with large enterprise or government customers.
• Strong knowledge of networking and telecom infrastructure.
• Understanding of HPC and digital research infrastructure.
• Ability to engage CIOs and IT leaders credibly.
• Experience with RFx and bid management.
• Excellent communication and stakeholder management.

Responsibilities

• Manage a portfolio of strategic customer relationships.
• Develop and execute long-term account plans.
• Lead renewal and retention activities, RFx and bid responses.
• Identify opportunities for service growth within existing accounts.
• Build relationships with executive and technical stakeholders.
• Act as trusted advisor and customer advocate within REANNZ.
• Coordinate internal teams to deliver an exceptional customer experience.
• Support sector engagement and represent REANNZ within the research, education and government communities.

Skills

Account management

Strategic planning

Stakeholder management

RFx management

Bid management

Customer retention

Negotiation

CIO engagement

HPC knowledge

Executive communication

Job description

REANNZ is seeking an experienced Senior Account Manager to retain, strengthen and grow relationships with New Zealand’s key research, education and government organisations. You will manage an established portfolio, focusing on retention and growth through strategic account development and long-term relationship management.

Ideal candidates bring extensive account management experience with enterprise or government customers, strong networking/telecom knowledge, and a proven ability to engage