Strategic Account Manager, Customer Experience

Corpay; Auckland; On-site; NZD 58,500 - 71,500; Full time

Benefits offered by this job

Hybrid work schedule

Company-issued equipment

Formal training program

Job summary

Corpay in Auckland is seeking an Account Manager for Customer Experience in International Fuels. The role involves developing solutions for customer engagement and resolving issues to enhance satisfaction.

Candidates should have 3 to 5 years of relevant experience, strong communication skills, and the ability to manage multiple projects. The position offers a hybrid schedule with training provided within three months.

Qualifications

• 3 to 5 years of experience in account management or senior customer service role.
• Experience in card, automotive, fuels, oil, energy, or payments preferred.
• Ability to manage multiple projects and work under pressure.

Responsibilities

• Develop solutions that engage customers and enhance loyalty.
• Resolve customer issues to ensure satisfaction.
• Negotiate terms to strengthen partnerships.

Skills

Account management experience

CRM software experience

Communication skills

Negotiation skills

Project management

Job description

Corpay in Auckland is seeking an Account Manager for Customer Experience in International Fuels. The role involves developing solutions for customer engagement and resolving issues to enhance satisfaction.

Candidates should have 3 to 5 years of relevant experience, strong communication skills, and the ability to manage multiple projects. The position offers a hybrid schedule with training provided within three months.