Strategic Account Manager – Interior Systems

CSR; Hamilton; On-site; NZD 70,000 - 100,000; Full time

Job summary

CSR in Auckland/Hamilton is seeking an experienced Account Manager for Interior Systems to support Potters customers across the North Island. You will own a key portfolio, build trusted relationships, and identify opportunities while collaborating with internal teams to deliver tailored solutions.

Reporting to the Commercial Area Manager, this role involves regional travel and a strong focus on growing sustainable value for customers and communities.

Qualifications

• 5+ years general account management experience or 2+ years in a relevant product/industry environment.
• Experience managing a large or diverse customer portfolio.
• Strong business development and customer relationship management capability.
• Excellent communication, influencing and negotiation skills.
• Strong customer service and project management skills.
• Commercial awareness and ability to identify growth opportunities.
• Excellent organisation and attention to detail.
• Ability to prioritise competing demands and work autonomously.
• A proactive, self-starting approach with collaborative stakeholder work.
• Experience in building products, construction, interiors or related industry is highly regarded.

Responsibilities

• Manage and grow a portfolio of key customer accounts across the North Island.
• Develop and implement strategic account plans to drive sustainable growth.
• Follow up sales opportunities and win new customers.
• Build strong, long-term relationships with customers.
• Identify new business opportunities within your portfolio.
• Deliver high levels of customer service and positive experiences.
• Collaborate with sales, customer service, operations, logistics, marketing and technical teams.
• Monitor account performance and identify opportunities for improvement.
• Provide market intelligence and feedback on projects, pricing and competitors.
• Develop understanding of Potters business, product range and offering.
• Work with the wider sales team to achieve targets.
• Maintain commitment to health, safety and wellbeing.

Skills

Account management

Business development

CRM

Communication

Negotiation

Project management

Organisation

Autonomy

Stakeholder collaboration

Job description

CSR in Auckland/Hamilton is seeking an experienced Account Manager for Interior Systems to support Potters customers across the North Island. You will own a key portfolio, build trusted relationships, and identify opportunities while collaborating with internal teams to deliver tailored solutions.

Reporting to the Commercial Area Manager, this role involves regional travel and a strong focus on growing sustainable value for customers and communities.