Store Manager - Oamaru

Fonterra Co-operative Group; Otago; On-site; NZD 90,000 - 120,000; Full time

Benefits offered by this job

Fair pay

Health & wellbeing programs

Flexible/hybrid working where possible

Employee recognition

Community involvement

Job summary

Farm Source at Fonterra Co-operative Group in Oamaru is seeking a Store Manager to lead the store’s day-to-day performance, deliver sales, service and financial targets, and support farmer owners with a high-performing team. You’ll build relationships with farmers and local stakeholders, champion health and safety, and drive retail excellence through effective inventory and operations management.

If you’re an experienced retail leader who mentors others and thrives in a community-focused

Qualifications

• Experience leading and developing teams in a retail or store environment.
• Ability to deliver against sales, service and financial targets.
• Proven ability to build strong relationships with customers and local stakeholders.

Responsibilities

• Lead day-to-day operation of the Oamaru store and deliver sales, service and financial targets.
• Build, coach and develop a highly engaged team.
• Create outstanding customer experiences and foster relationships with farmers, shareholders and local stakeholders.
• Drive retail excellence through inventory, operations and financial management.
• Champion health, safety and wellbeing culture on site.
• Collaborate with internal teams and suppliers to deliver value and support farmer success.
• Identify opportunities to grow store performance with strong retail discipline.

Skills

Leadership

Retail management

Customer service

Financial management

People development

Job description

At Fonterra Te Mātāpuna, we want everyone to feel they can be themselves.

Whether you're early in your career or ready for your next step, Fonterra offers a unique opportunity to grow with a global dairy co-operative that values care, collaboration, and contribution.

Owned by New Zealand dairy farmers and supported by a dedicated team, we are all working together to create a better future. Imagine tomorrow with us, where your career can grow, and you can create positive change.

At Farm Source, we're passionate about supporting New Zealand dairy farmers to thrive. As the retail arm of Fonterra, our stores connect farmers with the products, services and expertise they need to keep their businesses running successfully.

Our people are at the heart of what we do. We pride ourselves on building strong relationships, delivering great customer experiences and helping create value for our farmers, communities and Co-operative every day.

Whether you're supporting farmers in-store, building strong local relationships, or leading a team towards success, you'll be part of a trusted network backed by innovative products, industry-leading expertise and a shared commitment to making life easier for our farmer owners.

About the Opportunity | Mō tēnei tūranga

We're looking for a motivated and people-focused leader to join our team as Store Manager - Oamaru.

As Store Manager, you'll lead the overall performance of the store, ensuring an exceptional customer experience while delivering strong commercial and operational outcomes. You'll play a key role in supporting our farmer owners, leading a high-performing team, and representing Farm Source within the local community.

Key responsibilities include:

• Leading the day-to-day operation of the Oamaru store and delivering against sales, service and financial targets.
• Building, coaching and developing a highly engaged team through effective leadership and mentoring.
• Creating outstanding customer experiences and fostering strong relationships with farmers, shareholders and local stakeholders.
• Driving retail excellence through strong inventory, operational and financial management.
• Championing a positive health, safety and wellbeing culture across the site.
• Working collaboratively with internal teams and suppliers to deliver value and support farmer success.
• Identifying opportunities to grow store performance while ensuring strong retail discipline and operational excellence.

You're an enthusiastic and capable people leader who enjoys developing others, building relationships and achieving results.

You bring a hands-on leadership style, strong commercial acumen and a genuine passion for delivering outstanding customer experiences. You're comfortable leading from the front, coaching your team and rolling up your sleeves when needed to ensure the store succeeds.

Ideally you'll have:

• Previous retail, branch, operations or store management experience.
• Strong leadership, coaching and mentoring skills.
• Demonstrated ability to improve customer service and build long-term relationships.
• Proven financial and commercial management capability.
• Strong organisational and problem-solving skills.
• Experience leading and developing high-performing teams.
• A commitment to health, safety and continuous improvement.
• Knowledge of the rural sector or an affinity for agriculture would be an advantage.

At Fonterra, our values of Good Together, Better Every Day, and Every Drop Counts, are for everyone – no matter your background, identify or experience. These values guide us in delivering exceptional outcomes for our farmers, customers, communities, and each other. Discover how your values align with ours by taking our Values Quiz

We care for our people globally. Our comprehensive benefits support your well‑being, development, and work-life balance:

• Fair and equitable pay
• Health and well-being programs (medical, mental health support)
• Work-life balance options (flexible/hybrid working where possible)
• Employee recognition
• Support for community involvement and cultural connection

At Fonterra, we are inspired by purpose and guided by our principles and values. Together, we create goodness for generations and make a global impact at a local level. As part of our Co-operative, you are an everyday creator, imagining what Fonterra, dairy, and you can be here.

Does this sound good to you? Come join our whānau - bring your whole self, and let's solve for better together.

Together, we're shaping a future of inclusion | He Wāhi mō te Katoa

Inclusion is key to our Co-operative. We're building a team that reflects the diverse world we live in, believing it drives better decisions and innovation.

We welcome applications from all backgrounds (ethnicities, genders, identities, orientations, ages, abilities, neurotypes, cultures, religions).

Even if you don't meet every requirement listed, we encourage you to apply; we value your potential and growth.

If you face accessibility issues or need accommodations during the process, please contact your recruiter. We ensure fair participation, allowing you to be at your best. Tātou, tātou.

Applications close at midnight on Wednesday 21st October 2026