Part Time Sales Specialist - Otorohanga

Fonterra Co-operative Group; Hamilton; Hybrid; NZD 28,000 - 34,000; Part time

Benefits offered by this job

Fair and equitable pay

Health and well-being programs

Work-life balance options

Employee recognition

Community involvement support

Job summary

Fonterra Co-operative Group is seeking a motivated Sales Specialist for our Otorohanga store. This role provides client assistance, product advice, and hands-on support in daily store operations.

You’ll manage inventory, goods in/out, and safety protocols while contributing to a positive customer experience. Ideal candidates bring customer service or retail experience, value rural connections, and can lift up to 25 kg.

Qualifications

• Prior customer service/sales experience preferred.
• Rural experience beneficial, not required.
• Physically capable for handling up to 25kg bags and standing for long periods.

Responsibilities

• Provide support and advice to customers in-store and online.
• Assist in busy retail operations, including stock handling and checkout processes.
• Manage inbound/outbound goods, inventory control, and safety procedures.
• Support visual merchandising and stock takes to maintain store standards.

Skills

Customer service

Retail experience

Job description

At Fonterra, we want everyone to feel they can be themselves.

Whether you're early in your career or ready for your next step, Fonterra offers a unique opportunity to grow with a global dairy co-operative that values care, collaboration, and contribution.

Owned by New Zealand dairy farmers and supported by a dedicated team, we are all working together to create a better future. Imagine tomorrow with us, where your career can grow, and you can create positive change.

We love Kiwi dairy farmers and know they're pretty awesome. For generations, they have relied on hard work, ingenuity, and each other to create the kind of goodness that fuels our families, connects our communities and supports our economy.

At Farm Source, the same co-operative spirit that our farmers and their communities share drives our team. We make farming easier so farmers can continue to concentrate on what they do best – producing high-quality New Zealand milk in the most sustainable way. This means growing and supporting the right people – smart people with plenty of 'roll-your-sleeves up' energy to rise to the challenge. Whether you're on the farm getting your gumboots dirty or connecting over a coffee at our local stores, you'll get the mahi done as part of a trusted team – backed by good people, the right products, innovative solutions, and industry-leading expertise.

So why not join us? Whether you're on the farm getting your gumboots dirty or connecting over a coffee at our local stores, you'll be getting the mahi done as part of a trusted team.

About the Opportunity |Mō tēnei tūranga

By joining our nationwide Farm Source store team, you’re joining a group of agricultural experts and setting yourself up for an outstanding career.

Our local Otorohanga store is looking for a motivated Sales Specialist to join the team! This is a role with real variety! You will be providing support and advice to our customers and assisting in the busy operation of our retail store. You’ll be handling inwards and outwards goods; inventory control, health and safety procedures, visual merchandising, stock takes.

With the opportunity to hone your agricultural expertise and open the door to multiple career pathways throughout the wider business, there couldn’t be a better place to start

This is a part-time role - flexible for the right candidate. But total 20 hours a week with rostered Saturday.

You’ll be a self-motivated, adaptable team member with excellent customer service and communication skills. You’ll have a high level of physical fitness; we are looking for someone who is hands on and able to sustain repetitive manual handling such as lifting our 25kg bags of product daily.

Ideally, you’ll have some prior customer service/sales experience and a connection to the agricultural industry. That said, we’re equally open to those looking to make a move straight off farm or who are current customer experts keen to learn all about the ag/dairy industry.

Sound like you, other key things we’re on the lookout for includes:

Rural experience would be beneficial, but not essential.

At Fonterra, our values of Good Together, Better Every Day, and Every Drop Counts, are for everyone – no matter your background, identify or experience. These values guide us in delivering exceptional outcomes for our farmers, customers, communities, and each other. Discover how your values align with ours by taking our Values Quiz

We care for our people globally. Our comprehensive benefits support your well-being, development, and work-life balance:

• Fair and equitable pay
• Health and well-being programs (medical, mental health support)
• Work-life balance options (flexible/hybrid working where possible)
• Employee recognition
• Support for community involvement and cultural connection

At Fonterra, we are inspired by purpose and guided by our principles and values. Together, we create goodness for generations and make a global impact at a local level. As part of our Co-operative, you are an everyday creator, imagining what Fonterra, dairy, and you can be here.

Does this sound good to you? Come join our whānau - bring your whole self, and let's solve for better together.

Together, we're shaping a future of inclusion | He Wāhi mō te Katoa

Inclusion is key to our Co-operative. We're building a team that reflects the diverse world we live in, believing it drives better decisions and innovation.

We welcome applications from all backgrounds (ethnicities, genders, identities, orientations, ages, abilities, neurotypes, cultures, religions).

If you face accessibility issues or need accommodations during the process, please contact your recruiter. We ensure fair participation, allowing you to be at your best. Tātou, tātou.

Applications close at midnight on 5 October 2026.