Store Manager - Napier

Taking Shape; Napier; On-site; NZD 60,000 - 85,000; Full time

Benefits offered by this job

Annual Leave

Sick Leave

Staff Discounts

Additional Monthly Incentives

Job summary

Taking Shape Napier is seeking an inspirational Store Manager to lead a team of 6, driving profitability through exceptional customer service and a personalized experience. This permanent full-time role operates on a Tuesday–Saturday roster, 40 hours per week, with emphasis on leadership and brand values.

You will manage staff performance, stock and merchandising, and foster a community-minded store culture that delivers memorable experiences for customers.

Qualifications

• Our Store Managers are experienced leaders who drive sales through service and engagement.
• Experience in retail or a customer-led industry is preferred.
• Strong communication, coaching and relationship-building skills.

Responsibilities

• Lead and motivate the store team to deliver exceptional customer service and drive sales.
• Coach, mentor and develop staff to maximize performance and growth.
• Ensure effective stock management and store presentation/visual merchandising.
• Build engagement with the Taking Shape brand and community through campaigns and events.

Skills

Leadership

People management

Customer service

Communication skills

Team building

Job description

You could be our newest team member! Join Taking Shape the curve fashion label that is truly size inclusive. We’ve been delivering feel good fashion for all to enjoy for over 40 years

Store Manager - Napier

• NZ - North Island
• Permanent Full Time position, Tuesday - Saturday roster, leading a team of 6!
• Annual Leave & Sick Leave, Staff Discounts, Additional Monthly Incentives!

Taking Shape is one of Australia and New Zealand’s premier retailers, constantly striving to innovate and create a memorable customer experience. Our purpose is to create awesome, unique and fabulous fashion and curate the customer experience to support this.

Our Napier store has a unique opportunity for an inspirational Store Manager to lead and motivate their team through the Taking Shape vision and values. By leading with innovation and enthusiasm, you will drive the profitability of your store through exceptional customer service and a personalized experience.

To support the needs of the store, our Store Managers are employed on a Tuesday - Saturday roster, at 40 hours per week.

Our Store Managers:

• Are dynamic and inspirational leaders who consider all aspects of service to drive sales
• Lead by example as ambassadors of the Taking Shape brand, with their confidence and style
• Build belonging and unity by living the Taking Shape values with their team members, customers and community
• Are inspirational team leaders, providing support, coaching and mentoring to their teams
• Ensure their teams are set up for success by providing service, selling and product training to maximise store sales and growth of the Taking Shape service culture.
• Cultivate a team environment of trust, motivation and accountability, to maximise performance
• Are community minded, and drive the awareness of the Taking Shape brand through campaigns, promotions and events.
• Provide exceptional customer service, creating a memorable experience and understanding our customer needs
• Are commercially minded, managing a high standard of visual merchandising and effective stock management

Join us if you:

• Have an affinity with the Taking Shape brand, and live, love and breathe our product
• Have demonstrated experience within a management role, preferably within Retail or a customer led industry
• Have exceptional communication skills, with an ability to build and maintain strong and effective relationships with employees and customers
• Are an encouraging leader with exceptional people management skills, who encourages innovation and motivation within their team
• Lead by example, and are passionate, enthusiastic and energetic
• Have a strong commercial acumen and business nous
• Are goal oriented, and are able to effectively meet your targets and support the achievement of team member targets
• Thrive in leading and driving a dynamic team culture

Taking Shape offers you :

• The opportunity to work with our Tribe, where our employees and customers are celebrated
• Amazing Reward and Recognition opportunities
• A fun work environment where we believe in play as part of your day
• Structured Learning and Development Programs
• Generous Staff Discounts

We are on the lookout for talented and inspired people to join our tribe - people who share our vision, who recognize the importance of making a difference and who want to be part of something special.