Store Leader - Elevate Customer Moments

dusk; Auckland; On-site; NZD 70,000 - 100,000; Full time

Benefits offered by this job

Monthly store bonus program

Recognition

Employee Assistance Program (EAP)

Job summary

dusk Auckland is seeking a Store Manager to lead a team of passionate individuals, create meaningful connections with customers, and drive store performance. This hands-on, people-first role focuses on team culture, customer experience, rostering, stock management and visual merchandising, with a strong emphasis on coaching and growth.

You’ll thrive in a fast-paced environment, benefit from a monthly bonus program and recognition, and have access to development opportunities to advance your

Qualifications

• A confident and values-led leader with proven experience in retail management
• Committed to creating a high-performing, high-trust team environment
• Motivated by meaningful connection and customer experience - not just transactions
• Calm, focused and ready to solve challenges with clarity and care
• Organised, outcomes-driven, and energised by the fast pace of retail

Responsibilities

• Lead and inspire your team to create warm, welcoming, and meaningful customer experiences
• Drive performance across the customer experience, store sales, and store presentation
• Create a team culture grounded in trust, fun, and our values
• Lead day-to-day operations including rostering, stock management and visual merchandising
• Coach, develop, and grow your team through clear communication and meaningful feedback
• Bring our brand, products and values to life in-store - every day

Job description

dusk Auckland is seeking a Store Manager to lead a team of passionate individuals, create meaningful connections with customers, and drive store performance. This hands-on, people-first role focuses on team culture, customer experience, rostering, stock management and visual merchandising, with a strong emphasis on coaching and growth.

You’ll thrive in a fast-paced environment, benefit from a monthly bonus program and recognition, and have access to development opportunities to advance your