Assistant Store Manager — Lead with Heart, Bonus Eligible

dusk; Auckland; Hybrid; NZD 60,000 - 75,000; Full time

Benefits offered by this job

Monthly bonus program

Employee Assistance Program (EAP)

Leadership development & coaching

Team recognition programs

Job summary

dusk in Auckland is seeking an Assistant Store Manager to lead a warm, energetic team and bring the dusk brand to life through exceptional customer experiences.

You will coach and develop your team, manage daily operations, visual displays and service output, and contribute to store performance with a positive, people-first approach.

This role offers a monthly bonus program and opportunities for leadership development within a growing retail network.

Qualifications

• Confident and authentic retail leader with a natural knack for people.
• Excellent communication and a customer-first mindset.
• Proven ability to coach and develop team members.
• Strong problem-solving and decision-making on shift.
• Flexible availability, including evenings and weekends.

Responsibilities

• Support day-to-day operations with care and attention to detail.
• Deliver heartfelt, customer-first experiences reflecting the brand.
• Coach, mentor and give feedback to team members.
• Support store performance across sales, service and presentation.
• Champion dusk values and foster warmth, collaboration, and positivity.
• Ensure a safe and welcoming space for customers and staff.

Skills

Retail leadership

Customer service

Team coaching

Communication

Problem solving

Job description

dusk in Auckland is seeking an Assistant Store Manager to lead a warm, energetic team and bring the dusk brand to life through exceptional customer experiences.

You will coach and develop your team, manage daily operations, visual displays and service output, and contribute to store performance with a positive, people-first approach.

This role offers a monthly bonus program and opportunities for leadership development within a growing retail network.