Sterilization Assistant / Receptionist| Ilam Orthodontics | Part Time

Lumino The Dentists; Christchurch; On-site; NZD 30,000 - 39,000; Part time

Job summary

Lumino The Dentists Christchurch is seeking a reliable Sterilisation Assistant / Receptionist for a part-time role. This position blends instrument sterilisation with front-desk duties, ideal for someone who stays organised and enjoys delivering excellent patient care.

You will clean and sterilise instruments, prepare rooms and trays, maintain records, welcome patients, answer calls, schedule appointments, support check-in/out, and assist with general admin, working closely with the clinical

Qualifications

• Experience in dental, healthcare, sterilisation or customer service environments preferred.
• Excellent organisational skills and attention to detail.
• Outstanding communication and interpersonal skills.
• Professional and friendly approach with patients.
• Comfort with computer systems and learning new software.
• Ability to multitask in a fast-paced environment.
• Strong commitment to infection control and patient safety.
• Reliability, punctuality and team-focused attitude.

Responsibilities

• Clean, sterilise, and prepare instruments per infection control protocols and regulatory requirements.
• Prepare treatment rooms and sterilisation trays for clinical procedures.
• Maintain accurate sterilisation records and ensure equipment functioning.
• Welcome patients and create a positive first impression.
• Answer phone calls and assist with patient enquiries.
• Schedule and confirm appointments using the practice management system.
• Support patient check-in and check-out processes.
• Maintain a clean, organised, welcoming reception area.
• Assist with administrative tasks and general practice operations.
• Work closely with the clinical team to ensure smooth day-to-day running of the practice.

Skills

Customer service

Organisational skills

Communication

Multitasking

Infection control

Reliability

Job description

We're looking for a reliable and organised Sterilisation Assistant / Receptionist to join our team on a part-time basis, working:

This varied role combines both sterilisation and reception duties, making it ideal for someone who enjoys staying busy, takes pride in maintaining high standards, and loves delivering excellent customer service.

In this role, you will:

• Clean, sterilise, and prepare instruments in accordance with infection control protocols and regulatory requirements.
• Prepare treatment rooms and sterilisation trays for clinical procedures.
• Maintain accurate sterilisation records and ensure equipment is functioning correctly.
• Welcome patients and create a positive first impression.
• Answer phone calls and assist with patient enquiries.
• Schedule and confirm appointments using our practice management system.
• Support patient check-in and check-out processes.
• Maintain a clean, organised, and welcoming reception area.
• Assist with administrative tasks and general practice operations.
• Work closely with the clinical team to ensure the smooth day-to-day running of the practice.

Qualifications

To be successful in this role, you will ideally have:

• Previous experience in a dental, healthcare, sterilisation, or customer service environment (preferred).
• Excellent organisational skills and strong attention to detail.
• Outstanding communication and interpersonal skills.
• A professional and friendly approach when interacting with patients.
• Confidence using computer systems and learning new software.
• The ability to multitask and work efficiently in a fast-paced environment.
• A strong commitment to infection control and patient safety standards.
• Reliability, punctuality, and a positive team-focused attitude.

Sterilisation experience or certification is advantageous but not essential, as full training can be provided to the right candidate.

Additional Information

Ready to join a team where you'll play an important role in creating healthy, confident smiles every day?

At Lumino Ilam Orthodontics, you'll enjoy a rewarding role, a supportive team culture, and the opportunity to be part of New Zealand's leading dental network.