Sterilization Assistant / Receptionist| Ilam Orthodontics | Part Time

1300SMILES Ltd; Canterbury; On-site; NZD 30,000 - 39,000; Part time

Benefits offered by this job

Part-time role

No weekend work

Job summary

Lumino Ilam Orthodontics in Christchurch is seeking a part-time Sterilisation Assistant / Receptionist for Wednesdays and Thursdays, 8:00am–5:00pm. You will sterilise instruments, prepare rooms, and deliver great customer service while greeting patients and supporting reception duties.

The role combines infection-control duties with front-d desk responsibilities, offering a collaborative team environment within New Zealand's leading dental network.

Qualifications

• Excellent organisational skills and attention to detail.
• Outstanding communication and interpersonal skills.
• Professional and friendly approach with patients.
• Confidence using computer systems and learning new software.
• Ability to multitask in a fast-paced environment.
• Commitment to infection control and patient safety.
• Sterilisation experience or certification is advantageous but not essential, as full training can be provided.

Responsibilities

• Clean, sterilise, and prepare instruments following infection control protocols.
• Prepare treatment rooms and sterilisation trays for procedures.
• Maintain sterilisation records and ensure equipment functions correctly.
• Welcome patients and create a positive first impression.
• Answer phone calls and assist with patient enquiries.
• Schedule and confirm appointments using the practice management system.
• Support patient check-in and check-out processes.
• Maintain a clean, organised reception area.
• Assist with administrative tasks and general practice operations.
• Work closely with the clinical team for smooth daily operations.

Skills

Organisational skills

Communication skills

Interpersonal skills

Reliability & punctuality

Customer service

Education

Sterilisation certification (adv)

Tools

Practice management software

Job description

Company Description

Looking for a role where you'll feel truly valued, supported, and part of a specialist team?

Join Lumino Ilam Orthodontics, a trusted and community-focused practice backed by New Zealand's largest dental network.

Located in the heart of Ilam, Christchurch, our specialist orthodontic practice is known for delivering exceptional patient care in a warm and welcoming environment. Our patients trust us to create healthy, confident smiles, and our close-knit team takes pride in providing an outstanding experience at every visit.

At Lumino Ilam Orthodontics, you'll be joining an experienced and supportive team where your contribution is genuinely appreciated. As part of the wider Lumino network, you'll also benefit from the stability, resources, and career opportunities that come with being part of New Zealand's largest dental provider.

Why Join Our Team?

• Work-Life Balance – Enjoy a consistent part-time schedule with no weekend work, allowing you to maintain a healthy balance between work and home life.
• Supportive Team Environment – Join a collaborative and friendly team that values respect, positivity, and teamwork.
• Professional Development – Access ongoing training and development opportunities to help you grow your skills and confidence.
• National Strength, Local Heart – Experience the benefits of a well-established national organisation while working within a caring, family-focused practice.

Job Description

We're looking for a reliable and organised Sterilisation Assistant / Receptionist to join our team on a part-time basis, working:

Wednesday & Thursday: 8:00am - 5:00pm

This varied role combines both sterilisation and reception duties, making it ideal for someone who enjoys staying busy, takes pride in maintaining high standards, and loves delivering excellent customer service.

In this role, you will:

• Clean, sterilise, and prepare instruments in accordance with infection control protocols and regulatory requirements.
• Prepare treatment rooms and sterilisation trays for clinical procedures.
• Maintain accurate sterilisation records and ensure equipment is functioning correctly.
• Welcome patients and create a positive first impression.
• Answer phone calls and assist with patient enquiries.
• Schedule and confirm appointments using our practice management system.
• Support patient check-in and check-out processes.
• Maintain a clean, organised, and welcoming reception area.
• Assist with administrative tasks and general practice operations.
• Work closely with the clinical team to ensure the smooth day-to-day running of the practice.

Qualifications

To be successful in this role, you will ideally have:

• Previous experience in a dental, healthcare, sterilisation, or customer service environment (preferred).
• Excellent organisational skills and strong attention to detail.
• Outstanding communication and interpersonal skills.
• A professional and friendly approach when interacting with patients.
• Confidence using computer systems and learning new software.
• The ability to multitask and work efficiently in a fast-paced environment.
• A strong commitment to infection control and patient safety standards.
• Reliability, punctuality, and a positive team-focused attitude.

• Sterilisation experience or certification is advantageous but not essential, as full training can be provided to the right candidate.

Additional Information

Ready to join a team where you'll play an important role in creating healthy, confident smiles every day?

At Lumino Ilam Orthodontics, you'll enjoy a rewarding role, a supportive team culture, and the opportunity to be part of New Zealand's leading dental network.