Solutions Consultant

xero; New Zealand; Hybrid; NZD 120,000 - 170,000; Full time

Benefits offered by this job

Hybrid work model

Modern office facilities

Collaborative workshops

Job summary

Xero in Auckland offers a Solutions Consultant role focused on turning accounting partner requirements into scalable workflow strategies. You will lead scoping, run tailored product demos, and guide partners through cloud migrations to unlock value from the Xero platform.

The role blends accounting expertise with consultative technical skills, contributing to software adoption and partner growth within a collaborative team. This hybrid role supports flexible working and in-office collaboration.

Qualifications

• Solid operational experience in accounting/bookkeeping practice.
• Experience in pre-sales or technical solution design for complex environments.
• Ability to explain complex concepts clearly and deliver engaging sessions.

Responsibilities

• Lead technical discovery and tailored solution scoping with Account Executives.
• Design and deliver custom product demonstrations addressing firm workflows.
• Guide new practice partners through cloud implementation and adoption skilling.
• Provide expert technical support during sales cycles to overcome objections.

Skills

Accounting knowledge

Consultative problem solving

Effective communication

Cloud platforms familiarity

Stakeholder collaboration

AI tools familiarity

Education

Accounting/bookkeeping background

Tools

Workflow software

CRM/product demos

Job description

The role & it's impact:

As a Solutions Consultant you will act as a trusted technical advisor and strategic partner, working alongside our sales team to deliver custom solution designs for accounting practice partners. You will translate complex partner requirements into scalable workflow strategies, identifying potential risks early and helping client firms unlock maximum long-term value from the Xero platform.

By combining deep accounting knowledge with consultative technical expertise, you will lead solution scoping, conduct tailored product demonstrations, and guide partners through seamless migrations. Your efforts will directly drive active software adoption, transforming accountants and bookkeepers into passionate, long-term champions.

The team & how they connect:

You will join a collaborative team of five reporting directly to our Solutions Consultant Manager. The team serves as the vital bridge between account executives, product engineering, and external practice partners. Together, you will share market insights internally to shape product features while co-designing tailored technical strategies for client growth.

Initially, the role will focus:

• Leading technical discovery and tailored solution scoping in partnership with Account Executives
• Designing and delivering engaging, custom product demonstrations to address specific firm workflow challenges
• Guiding new practice partners through cloud implementation, workflow mapping, and early adoption up skilling
• Providing expert technical support during sales cycles to overcome operational roadblocks and objections

Where and how you can work:

We support a flexible hybrid working model designed to give you balance while keeping you connected. This role can be based in Auckland with modern office facilities available for collaborative workshops, team connection, and boost days, alongside flexible work-from-home options.

Here are some of the things we are looking for:

• Solid operational experience gained directly within an accounting or bookkeeping practice environment
• Proven success in consultative problem solving, pre-sales or technical solution design within complex environments
• Strong ability to communicate complex concepts simply and present engaging sessions or demonstrations to diverse audiences
• Deep familiarity with cloud-based accounting platforms and broader practice workflow software ecosystems
• Practical experience or comfort leveraging modern productivity technologies, including AI tools, to build efficient solutions
• Highly developed interpersonal skills with the confidence to navigate ambiguity and partner effectively across internal and external teams

At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team so we encourage you to apply even if your experience isn't a perfect match!