Software Implementation Consultant – Training & Adoption

Simpro Software Pty Ltd; Auckland; On-site; NZD 70,000 - 110,000; Full time

Benefits offered by this job

Employee Assistance Program

Parental leave

Volunteer leave days

Public holiday exchange scheme

Talent referral program

Casual dress code

Team camaraderie and events

Career progression opportunities

Diverse training and internal networks

Service recognition awards

Job summary

Simpro Software Pty Ltd is seeking a Software Implementation Consultant to lead training and drive successful adoption of the Simpro Group suite for new and existing clients in Auckland. You will tailor delivery, develop workflows, and support onboarding across industries.

You’ll lead online workshops, build strong client relationships, and stay current with product releases while collaborating with internal teams to ensure customer success.

Qualifications

• Experience delivering software implementation training to diverse client groups.
• Experience translating business processes into practical workflows during implementation.
• Familiarity with data management and client onboarding workflows.
• Knowledgeable in accounting packages such as Sage, Xero, QuickBooks.

Responsibilities

• Deliver high-quality, tailored product training to a broad range of clients across various industries.
• Own challenges and create workflow solutions to enhance customers’ use of Simpro.
• Lead online workshops covering standard workflows for client groups.
• Engage with and support clients, ensuring they have the resources to onboard the product successfully.
• Build strong client relationships and provide ongoing support throughout implementation.
• Monitor client progress and take a proactive approach to evolving needs.
• Develop and maintain product knowledge, staying up-to-date with new releases.
• Collaborate with other departments to ensure successful adoption for clients.
• Be open to on-site and off-site training sessions and work flexible hours to accommodate client needs.

Skills

Training delivery

Software implementation

Business process knowledge

Data management

Consultative mindset

Time management

Organization skills

Prioritisation

Adaptability

Sage

Xero

QuickBooks

Trades industry experience

Job description

Simpro Software Pty Ltd is seeking a Software Implementation Consultant to lead training and drive successful adoption of the Simpro Group suite for new and existing clients in Auckland. You will tailor delivery, develop workflows, and support onboarding across industries.

You’ll lead online workshops, build strong client relationships, and stay current with product releases while collaborating with internal teams to ensure customer success.