Implementation Consultant

Simpro Software Pty Ltd; Auckland; On-site; NZD 70,000 - 110,000; Full time

Benefits offered by this job

Employee Assistance Program

Parental leave

Volunteer leave days

Public holiday exchange scheme

Talent referral program

Casual dress code

Team camaraderie and events

Career progression opportunities

Diverse training and internal networks

Service recognition awards

Job summary

Simpro Software Pty Ltd is seeking a Software Implementation Consultant to lead training and drive successful adoption of the Simpro Group suite for new and existing clients in Auckland. You will tailor delivery, develop workflows, and support onboarding across industries.

You’ll lead online workshops, build strong client relationships, and stay current with product releases while collaborating with internal teams to ensure customer success.

Qualifications

• Experience delivering software implementation training to diverse client groups.
• Experience translating business processes into practical workflows during implementation.
• Familiarity with data management and client onboarding workflows.
• Knowledgeable in accounting packages such as Sage, Xero, QuickBooks.

Responsibilities

• Deliver high-quality, tailored product training to a broad range of clients across various industries.
• Own challenges and create workflow solutions to enhance customers’ use of Simpro.
• Lead online workshops covering standard workflows for client groups.
• Engage with and support clients, ensuring they have the resources to onboard the product successfully.
• Build strong client relationships and provide ongoing support throughout implementation.
• Monitor client progress and take a proactive approach to evolving needs.
• Develop and maintain product knowledge, staying up-to-date with new releases.
• Collaborate with other departments to ensure successful adoption for clients.
• Be open to on-site and off-site training sessions and work flexible hours to accommodate client needs.

Skills

Training delivery

Software implementation

Business process knowledge

Data management

Consultative mindset

Time management

Organization skills

Prioritisation

Adaptability

Sage

Xero

QuickBooks

Trades industry experience

Job description

Job Context

The Software Implementation Consultant is responsible for successful implementation and training of the Simpro Group suite of products to new and existing clients, using consistent and effective training methods.

What You’ll Do

• Deliver high-quality, tailored product training to a broad range of clients across various industries;
• Own challenges and create workflow solutions to enhance customers’ use of Simpro;
• Lead online workshops covering standard workflows for client groups;
• Engage with and support clients, ensuring they have the necessary resources to onboard the product successfully;
• Build strong client relationships and provide ongoing support throughout implementation;
• Monitor client progress and take a proactive approach to support evolving needs;
• Develop and maintain product knowledge, staying up-to-date with new releases;
• Collaborate with other departments and stakeholders to ensure successful adoption for clients;
• Be open to on‑site and off‑site training sessions and work flexible hours to accommodate client needs.

What You’ll Bring

• Excellent training delivery skills, able to tailor methods to different needs;
• Experience implementing software systems and understanding of business processes and workflows;
• Business acumen to provide clear guidance during implementation;
• Experience with data management;
• A professional, consultative approach;
• High-level organisational and time‑keeping skills, capable of managing multiple simultaneous implementations;
• Ability to prioritise, meet deadlines, and deliver rapid outcomes;
• Confidence to adapt and learn new programs and systems;
• Knowledge of accounting packages such as Sage, Xero, QuickBooks;
• Knowledge of or experience in the trades (preferred).

What We Can Offer You

• Employee Assistance Program – 24/7 confidential support on relationships, bereavement, finances;
• Generous parental leave program;
• Paid volunteer leave days;
• Public holiday exchange scheme;
• Talent referral program – rewards for referring a friend;
• Casual dress code and relaxed office environment;
• Fun team camaraderie and events;
• Opportunities for career progression and development;
• Diverse training and internal networking across our product lines;
• Service recognition awards.

Our Core Values

We Are One Team – We Are Customer‑Centric – We Are Growth‑Minded – We Are Accountable – We Celebrate Success.

Simpro, AroFlo, BigChange & ClockShark are equal opportunity employers. We embrace and support cultural diversity and equal employment opportunity. Minority groups are encouraged to apply.