Software Consultant - Pega

ASB Bank; Auckland; On-site; NZD 150,000 - 190,000; Full time

Benefits offered by this job

Health insurance

Parental leave

Flexible leave

Job summary

ASB Bank is seeking a senior Software Consultant to shape design and delivery of complex software solutions across its platforms. This role blends deep Pega expertise with solution architecture, platform ownership and cross-squad collaboration.

You will design scalable, secure systems, mentor engineers, and work with product owners and architects to ensure high-quality, reliable technology across the bank. Senior, individual contributor role with emphasis on technical excellence.

Qualifications

• 10+ years hands-on experience building capabilities using Pega
• Deep expertise in Pega Smart Disputes Framework: case types, workflows, data models, integrations, UI components
• Experience with Pega Constellation and adhering to guardrails/standards
• Familiarity with Pega Diagnostic Center for monitoring and analysis
• Strong cloud architecture knowledge and Pega Cloud experience
• Experience designing scalable, enterprise-grade, integrated applications
• Solid understanding of REST/SOAP and event-driven architectures
• Ability to leverage multiple tech stacks to solve complex problems
• Exposure to DevSecOps, secure and automated delivery pipelines
• Strong end-to-end delivery lifecycle knowledge and stakeholder collaboration

Responsibilities

• Shape design and delivery of complex software solutions across ASB platforms
• Mentor engineers and promote best practices
• Collaborate with engineers, product owners and architects to deliver scalable, secure systems
• Build SDKs, maintain event brokers and improve tech stack resilience
• Drive engineering excellence with a focus on performance and availability

Skills

Pega

Pega Smart Disputes

Solution architecture

Cloud architecture

REST/SOAP

DevSecOps

Mentoring engineers

Cross-functional collaboration

End-to-end delivery

Stakeholder management

Tools

Pega Constellation

Pega Diagnostic Center

Pega UI frameworks

Job description

Mō Mātou | About us:

At ASB, we believe progress is more than just financial. It's about helping New Zealanders, communities, and our environment thrive together. We're a purpose-led organisation with a proud history and a clear vision to support Kiwis in getting one step ahead. Our work is guided by strong values such as caring, integrity, courage, passion, and unity, and brought to life by a diverse team of people who genuinely care about making a difference.

As one of Aotearoa's most trusted banking partners, we combine the stability and scale of a large organisation with a culture that ensures you're recognised as an individual. Your ideas, your growth, and your contribution matter here. You'll be supported to do meaningful work that has a real impact every day.

Mō te Tūranga | About the role

ASB endeavouring a transformation initiative within Customer Tribe aimed at modernising the bank's dispute management processes through Pega's Smart Dispute platform, automation, and API integration.

As a Software Consultant at ASB, you'll play a pivotal part in shaping the design and delivery of complex software solutions across our platforms. This is a senior individual contributor role (Level 4) that blends deep technical expertise with solution architecture, platform ownership, and cross-squad collaboration.

You'll work closely with engineers, product owners, and architects to design scalable, secure, and reliable systems. Whether you're building SDKs, maintaining event brokers, or mentoring engineers, your work will directly influence the quality and resilience of our technology stack.

This role is ideal for someone who thrives on solving complex problems, enjoys coaching others, and wants to drive technical excellence without formal people leadership responsibilities.

Ō Pūkenga | About you

• 10+ years of hands‑on experience in building capabilities using Pega
• Deep expertise in Pega Smart Disputes Framework, including case types, workflows, data models, integrations, and UI components.
• Experience with Pega Constellation, adhering to Pega guardrails and enterprise development standards.
• Familiarity with Pega Diagnostic Center (PDC) for monitoring, alerting, and system analysis.
• Strong understanding of cloud architecture, with experience in Pega Cloud or equivalent cloud‑based platforms.
• Experience designing and developing highly scalable, enterprise‑grade, and integrated applications.
• Solid understanding of integration principles, including REST/SOAP services, event‑driven architectures (e.g., Kafka), and enterprise connectors.
• Ability to leverage multiple technology stacks to solve complex business problems effectively.
• Exposure to DevSecOps practices, with a focus on secure, compliant, and automated delivery pipelines.
• Strong knowledge of end‑to‑end delivery lifecycle, from requirements gathering and solution design through to deployment and support.
• Experience in building high‑performing, scalable, and resilient solutions with a focus on performance and availability.
• Continuous improvement mindset to enhance engineering practices, processes, and system scalability.
• Demonstrated ability to lead development teams and mentor engineers, promoting best practices and capability uplift.
• Strong stakeholder management skills, with the ability to collaborate across business and technology teams.
• Confidence in communicating technical concepts to both technical and non‑technical audiences.
• Experience working in cross‑functional teams to deliver high‑quality, business‑aligned solutions.
• Strong understanding and application of Pega development and deployment best practices.
• Excellent analytical and problem‑solving skills, with a structured and solution‑oriented approach.

Nice‑to‑Have / Additional Advantages

• Advanced expertise in Constellation UI, DX APIs, and modern Pega UI frameworks.
• Exposure to emerging technologies such as AI and advanced cloud‑native engineering solutions.

He aha tā mātou | What can we offer

Get the work‑life equation right.

We know life is full of priorities, from soccer practice to side hobbies. We're here to help you find balance, with a flexible and supportive working environment.

What's important to you is important to us. We support your wellbeing in meaningful ways, including comprehensive health insurance, wellness initiatives, parental and flexible leave, and customisable benefits to suit your lifestyle.

Bring your whole self to work every day. Whether you're into scrap booking, spontaneous karaoke sessions, or just hanging out with the family, ASB is working hard to create a culture where everyone feels safe, included and part of our shared purpose of helping Kiwi get one step ahead.

The whole "one step ahead" thing applies to you, too. With mentorship, flexible learning pathways, and opportunities to deepen your expertise, ASB is a place where you can take on exciting challenges and step forward to reach your goals, both in and out of office.

To serve a diverse community, we need a diverse organisation. We encourage applicants from allbackgrounds who bring unique perspectives and thinking styles that add to the culture andperformance of our team.