SMB & Growth Account Executive

Salesforce; Auckland; On-site; NZD 80,000 - 120,000; Full time

Benefits offered by this job

Health, Life, Trauma and Income Insurance

Monthly Wellness Allowance

Flexible Time off & leave policies

Parental benefits

Perks and discounts

Job summary

Salesforce in Auckland is seeking an experienced Account Executive to drive customer success by engaging with existing and new clients through the Salesforce Customer 360 platform. You will build trusted relationships and utilize your business development skills to uncover new opportunities.

This role emphasizes learning and growth, supported by extensive onboarding, mentorship, and training programs. Key benefits include insurance and flexible time off.

Qualifications

• Established Account Executive (AE) with experience in end-to-end quota-carrying roles.
• Ability to craft a point of view and build credibility as a trusted adviser.
• Genuine passion for technology and innovation.

Responsibilities

• Engage with existing customers and new leads to sell the Salesforce Customer 360 platform.
• Build relationships with key team members and decision makers.
• Develop opportunities through warm leads and whitespace prospecting.
• Research and understand customer personas and industries.

Skills

New business development

Relationship management

Sales solutions expertise

Self-awareness

Curiosity about technology

Job description

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword—it’s a way of life. The world of work as we know it is changing and we’re looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Why Join Salesforce as an Account Executive?

Our SMB & MB teams work with businesses where you can truly start to look at putting together complex sales solutions and partnering with all areas of our ecosystem.

This role is a perfect opportunity to immerse yourself in all things Salesforce. You will get exposure to a range of internal teams and business units, so your overall knowledge of how we work and operate will grow very quickly. We offer formal and informal training for all people coming into this role, entirely focused around your strengths and goals. We encourage 360‑degree feedback, so you have the opportunity to take your own initiative and blaze your own trail.

Day to Day

Our SMB & MB Account Executives engage with existing customers and new leads to sell the entire Salesforce Customer 360 platform. They build positive, trusted relationships with both key team members and decision makers within their patch, and become naturals at helping customers realise value from their Salesforce investments.

You will use your new business development skills to develop opportunities, through both warm leads and whitespace prospecting.

• Partnering with internal teams to drive additional value and share expertise
• Account tiering, POV mapping & industry mapping
• Using multiple channels to reach out to sales opportunities and uncover net new logo opportunities
• Managing and overcoming objections
• Researching & understanding customer personas and industries
• Managing a large volume of accounts and prioritising appropriately
• Balancing competing priorities and timelines

Who You Are

• You will be an established AE who is excited about a career at Salesforce. Ideally you will have worked with complex sales solutions, but this isn’t essential as long as you’ve been in an end‑to‑end quota‑carrying role.
• Embody a growth mindset. You’re thinking ahead and have a plan for yourself.
• You’re able to craft a point of view, hold an opinion, and build credibility as a 'Trusted Adviser' within your customers.
• Self‑awareness is very important, and you must understand your ‘why’. You’re naturally curious and will be excited about the chance to absorb all Salesforce has to offer.
• We don’t need you to have used Salesforce before, but it would be an advantage. A genuine passion for technology, disruption and innovation is also ideal.

Working at Salesforce

Working at Salesforce isn’t all about selling. It’s also about learning, and we heavily invest in you with a month‑long immersion and onboarding, including a week‑long product bootcamp, mentorship program, weekly coaching and development programs.

Benefits

• Health, Life, Trauma and Income Insurance
• Monthly Wellness Allowance
• Flexible Time off & leave policiesParental benefits
• Perks and discounts

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via the Accommodations Request Form.

Equal Opportunity Statement

Salesforce is an equal‑opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.