Account Executive, SMB – Slack

613 SFDC Australia Pty. Ltd. New Zealand Branch; Auckland; On-site; NZD 90,000 - 130,000; Full time

Job summary

Salesforce Auckland is seeking an Account Executive, SMB - Slack to help businesses unlock the next generation of productivity through AI. You’ll own the full sales cycle for SMB customers, turning challenges into measurable AI-enabled outcomes.

You’ll engage business leaders, run discovery and close deals, while connecting Slack, Agentforce, and the Salesforce platform to drive value. You’ll collaborate with Solution Engineers and cross‑functional teams to expand the Salesforce ecosystem,

Qualifications

• Quota-carrying B2B SaaS or AI/tech sales experience.
• Proven track record of meeting or exceeding targets.
• Experience owning end-to-end sales cycles from prospecting to close.
• Ability to sell business outcomes, not just features.
• Strong discovery, negotiation and closing skills.
• Comfort engaging with senior decision-makers.

Responsibilities

• Lead AI-powered transformation in SMB accounts.
• Own the full sales cycle across a portfolio of SMB customers.
• Engage business leaders to identify AI-driven opportunities.
• Demonstrate value of Slack, Agentforce and Salesforce.
• Collaborate with Solution Engineers to present outcomes.
• Build pipeline and forecast accurately in Salesforce.
• Negotiate and close new business while meeting targets.
• Partner with cross-functional teams across Salesforce ecosystem.

Skills

Quota-carrying sales

SaaS/AI/tech sales

Full sales cycle

Outcome selling

Discovery & negotiation

Executive engagement

Job description

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category Sales

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword - it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level‑up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce - our platform for building and deploying AI agents - alongside Slack, Customer 360 and the world’s leading CRM platform.

We’re looking for an Account Executive, SMB - Slack to join our Auckland team and help businesses unlock the next generation of productivity through AI. You’ll work with SMB customers to understand where AI can make a real difference across their business — from automating repetitive work and surfacing insights, to connecting people, data and AI agents in the flow of work. This is a full-cycle new business sales role for a commercially driven seller who is excited by AI, thrives in a fast-paced environment and knows how to turn customer challenges into compelling business outcomes.

What You'll Be Doing

• Lead AI-powered transformation
• Own the full sales cycle across a portfolio of SMB customers, from prospecting and discovery through to negotiation and close.
• Engage business leaders to understand how their teams work today and identify opportunities where AI, automation and collaboration can create measurable impact.
• Lead conversations around the future of work and demonstrate how Slack, Salesforce and Agentforce can work together to transform productivity.
• Help customers understand how AI agents can augment their teams, automate workflows and enable employees to focus on higher-value work.
• Connect customer business priorities to the broader Salesforce platform and demonstrate the value of a unified approach to CRM + Data + AI + Slack.
• Build and win your territory
• Develop and execute a territory strategy focused on creating new pipeline and winning new SMB customers.
• Generate pipeline through outbound prospecting, account‑based selling, inbound opportunities, partners and Salesforce ecosystem relationships.
• Run high‑quality discovery with decision‑makers and build a strong understanding of their business, technology environment and strategic priorities.
• Deliver compelling, outcome‑led pitches and collaborate with Solution Engineers to demonstrate the value of Slack and Agentforce.
• Manage complex opportunities through the full sales cycle, navigating multiple stakeholders and building executive alignment.
• Negotiate and close new business while consistently achieving and exceeding quarterly revenue targets.
• Sell with the Salesforce ecosystem
• Partner closely with Sales Development, Solution Engineering, Customer Success, Marketing, Partners and Salesforce Account Teams.
• Identify opportunities where Slack and Agentforce can complement existing Salesforce investments or introduce customers to the broader Salesforce ecosystem.
• Build relationships with business and technology leaders and become a trusted advisor on AI-powered ways of working.
• Maintain accurate forecasting, opportunity management and pipeline hygiene through Salesforce.

What We're Looking For

• Proven experience in a quota‑carrying B2B sales role, ideally within SaaS, cloud, AI or technology.
• A strong track record of achieving or exceeding sales targets.
• Experience owning the full sales cycle, particularly new business and pipeline generation.
• The ability to sell business outcomes rather than simply technology or product features.
• Strong discovery, consultative selling, negotiation and closing skills.
• Confidence engaging with business leaders and decision‑makers around technology, productivity and transformation.
• A genuine interest in AI and how AI agents will change the way businesses operate.
• Commercial curiosity - you naturally ask why, what's changing, and what could be done differently?
• Resilience, competitiveness and the ability to thrive in a high‑growth environment.
• Experience with Salesforce, Slack, Agentforce or other SaaS/AI platforms is highly advantageous.

Why Slack + Agentforce?

Slack is evolving from a place where teams communicate into an AI-powered work operating system - bringing people, knowledge, applications, data and AI agents together in the flow of work. With Slack and Agentforce, businesses can move beyond simply using AI as a chatbot or standalone tool. AI agents can become part of how teams actually get work done - helping employees find information, automate tasks, make decisions and take action. And because Slack sits within the Salesforce ecosystem, customers can connect AI to the customer data, workflows and business context they already rely on.

LI-Y Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love.

Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non‑discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.

Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

We’re Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you've come to the right place.