Smartwool: Sales Associate, Casual- Queenstown

Vf Corporation; Queenstown; On-site; NZD 40,000 - 62,000; Part time

Job summary

VF Corporation's Smartwool brand is seeking a Sales Associate, Casual to deliver warm, engaging customer service and promote our Merino wool gear. You will support store operations, share product knowledge, and help customers find the right equipment in a friendly, inclusive environment.

You’ll connect with diverse customers, adapt to weekend/evening shifts, and contribute to a sustainable, community-focused in-store experience. Join a global family of brands and grow with VF.

Qualifications

• Customer service experience and strong communication skills.
• Ability to connect with diverse customers.
• Flexibility to work weekends, evenings, and holidays.
• Curiosity about Smartwool products, outdoor activities, and our community.

Responsibilities

• Deliver warm, engaging customer service.
• Support daily store operations and visual standards.
• Share product knowledge and help customers find the right gear.
• Work collaboratively with your team to prioritize customer experience.

Skills

Customer service

Communication

Weekend availability

Basic computer skills

Tools

POS systems

Job description

Join Smartwool and help people find comfort, confidence, and joy in the outdoors. As a Sales Associate, Casual you’ll be the face of our brand—creating an exceptional in‑store experience, connecting authentically with customers, and sharing your knowledge of Merino wool, outdoor activities, and our sustainability‑driven mission.What You’ll DoDeliver warm, engaging customer serviceSupport daily store operations and visual standardsShare product knowledge and help customers find the right gearWork collaboratively with your team to prioritize customer experienceWhat You BringCustomer service experience and strong communication skillsAbility to connect with diverse customersFlexibility to work weekends, evenings, and holidaysCuriosity about Smartwool products, outdoor activities, and our communityAttention to detail and basic computer proficiencyWho We AreSmartwool creates Merino wool apparel designed for comfort, durability, and adventure. We’re committed to sustainability, responsible sourcing, and building a community that welcomes everyone. As part of VF Corporation, we offer comprehensive benefits and the chance to grow within a global family of outdoor and active brands.Our Parent Company, VF CorporationVF is one of the world’s largest apparel, footwear and accessories companies connecting people to the lifestyles, activities and experiences they cherish through our family of iconic outdoor, active and workwear brands. At the heart of our journey lies our company-wide purpose: We power movements of sustainable and active lifestyles for the betterment of people and our planet. This is our purpose. It’s the reason we come to work every day. It’s a commitment shared by our global associates across all brands. Our purpose unites us and leads us to pursue our goals, together. This is our calling. Learn more at www.vfc.com.What drives us:Your vibe attracts your tribe. At Smartwool, we believe our values set the standard. They create our vision and help us build a team of change-makers.Openness: Honesty glues us togetherAdvocacy: We will always protect what we loveAction: The opportunity to grow will always inspire usInclusivity: the more we share, the bigger our impactFun- Loving: Fun is who we are. What we do. Its what we make.Free To Be, our commitment to Inclusion, Diversity, Equity & ActionReady to join a team that’s passionate about the outdoors and the planet?If this opportunity feels like something you're passionate about, and it fits with your skills and experience, please click apply below to send us your CV.R-20260827-0002