Outdoor Gear Sales Associate

Vans; Queenstown; On-site; NZD 42,000 - 54,000; Full time

Job summary

Smartwool in Queenstown is seeking a Sales Associate, Casual to be the face of our brand in-store. You’ll deliver warm, engaging customer service, share knowledge about Merino wool, and help customers find the right gear while upholding visual standards.

You’ll work with a team to prioritize the customer experience, support daily store operations, and contribute to a sustainability-driven mission. Flexibility to work weekends, evenings, and holidays is required.

Qualifications

• Customer service experience and strong communication skills.
• Ability to connect with diverse customers.
• Flexibility to work weekends, evenings, and holidays.
• Curiosity about Smartwool products, outdoor activities, and our community.
• Attention to detail and basic computer proficiency.

Responsibilities

• Deliver warm, engaging customer service.
• Support daily store operations and visual standards.
• Share product knowledge and help customers find the right gear.
• Work collaboratively with your team to prioritize customer experience.

Skills

Customer service

Communication

Job description

Smartwool in Queenstown is seeking a Sales Associate, Casual to be the face of our brand in-store. You’ll deliver warm, engaging customer service, share knowledge about Merino wool, and help customers find the right gear while upholding visual standards.

You’ll work with a team to prioritize the customer experience, support daily store operations, and contribute to a sustainability-driven mission. Flexibility to work weekends, evenings, and holidays is required.