Site Support Specialist

New Zealand Post; Manurewa; On-site; NZD 52,000 - 72,000; Full time

Benefits offered by this job

Free onsite parking

Discounted health insurance

Holiday accommodation discounts

Retail partner discounts

Employee Assistance programme

Job summary

NZ Post at our Wiri site is seeking a Site Support Specialist to assist with day-to-day operations and provide broad site support across administration, reception, health & safety, facilities and people functions.

The role offers regular Monday to Friday hours (6.00 am – 2.30 pm) and exposure to multiple business areas, enabling hands-on operational experience within a fast-paced processing site.

Qualifications

• Experience in administration or coordination role.
• Strong organisation and time management skills.
• Customer-focused and solutions-oriented approach.

Responsibilities

• Providing administration, reception and coordination support to keep the site running smoothly.
• Supporting visitors and contractors onsite, ensuring a smooth and professional experience.
• Coordinating onboarding, training and employee development programmes for new and existing team members.
• Supporting health, safety, wellbeing and compliance initiatives across the site.
• Managing purchase orders, site supplies, stationery and PPE requirements.
• Partnering with leaders to support facilities, resources and day-to-day operational needs.

Skills

Administration

Coordination

Customer service

MS Office

Tools

Microsoft Office

Job description

• Based at Wiri - work at the heart of our operations


• Be the go-to person who helps keep a busy operational site running smoothly


• Varied role across administration, reception, health & safety, facilities and people support


• Join a supportive team where you'll build broad business and operational experience


• Working Monday to Friday 6.00 am to 2.30 pm

At NZ Post, we're proud to connect New Zealanders with what matters most. Our Wiri site is a fast-paced environments where people, processes and operations all need to come together seamlessly. As a Site Support Specialist, you'll play an important role in supporting the day-to-day operation of one of our processing sites, ensuring our people, visitors and leaders have the support they need to succeed.

You'll be the central point of coordination for a wide range of site activities, supporting leaders, employees, visitors and contractors. From administration and reception through to health and safety, facilities coordination and training support, this is a varied role where you'll get exposure to many parts of the business and have the opportunity to make a genuine impact every day. To ensure support is available across our operational hours, this role works 6.00am to 2.30pm Monday to Friday, however flexibility will be required from time to time.

This role is critical for providing our Facilities Manager with hands on support, ensuring the site remains a safe environment for our people to work in. You'll do that by

• Providing administration, reception and coordination support to keep the site running smoothly


• Supporting visitors and contractors onsite, ensuring a smooth and professional experience


• Coordinating onboarding, training and employee development programmes for new and existing team members


• Supporting health, safety, wellbeing and compliance initiatives across the site


• Managing purchase orders, site supplies, stationery and PPE requirements


• Partnering with leaders to support facilities, resources and day-to-day operational needs

You may have experience in administration, customer service, reception, safety and wellbeing, facilities coordination or another support-focused role. More importantly, you're proactive, approachable and enjoy helping others while keeping things organised and on track. You thrive in a role with variety, can confidently juggle competing priorities, and take pride in delivering great support and service to the people around you.

You'll combine that with:

• Experience in an administration or coordination role


• Strong organisation and time management skills


• Confidence building relationships across all levels


• A customer-focused and solutions-oriented approach


• Strong digital literacy and Microsoft Office skills


• An interest in health, safety and continuous improvement

He Aha Te Pai - What you'll love about us!

We're passionate about our commitment to deliver the best for Aotearoa - to help businesses thrive, and to deliver what Kiwis care about. Our permanent employees enjoy a variety of benefits including:

• Free onsite secure parking at our Auckland sites


• Access to discounted health insurance plans for you and your family


• Access to special rates on fantastic holiday home accommodation around New Zealand


• Retail shopping discounts with our partners


• An Employee Assistance programme to support you when you need it

Hiahia? - Interested? Come and join the whanau!

There's a story in every parcel. And wrapped up in every parcel, is the people of NZ Post. Our mahi is different, but we share the same goal - to contribute to the growth and prosperity of our beautiful Aotearoa. Whether you're a number-crunching data analyst, a parcel processing whizz, a marketing maven, or a sales superstar, we've got a spot for you in our dynamic team.

Applications for this position close on 20 September 2026

All successful applicants will be required to provide proof of their eligibility to work in New Zealand and will be subject to a security check and reference checks. Some of our roles may also require a credit check and/or a drug test.

There's something really special about being part of the team here at NZ Post - Tukurau Aotearoa, who we are and what we stand for is grounded inour values.

NZ Post proudly stands as a Gold Supporter of Pride Pledge - because building an inclusive workplace where everyone can bring their authentic self to work is core to who we are.