Shop Assistant / Cashier - Clicks Ithala Centre Howick

Clicks Group Limited

Howick

On-site

NZD 45,000 - 55,000

Full time

14 days+

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Job summary

Clicks Group in Howick is seeking a Shop Assistant / Cashier to deliver service excellence through POS operations, merchandising and friendly customer service.

You will scan merchandise accurately, handle cash safely, promote the Clicks clubcard and enroll new members, and maintain store standards while delivering promotions to boost sales.

Qualifications

Desirable: experience in a customer facing role within a retail/FMCG store operations environment.
Desirable: Maths 50% and English 50% at Grade 12 level.

Responsibilities

To efficiently execute all operational activities at the point of sale in a timely and efficient manner.
To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased, including actioning clubcard rewards.
To ensure the safe handling of cash at all times.
To proactively promote the Clicks' clubcard and to enroll new clubcard members in order to achieve the clubcard participation targets.
To make customers aware of promotions in order to positively affect sales and to ensure customers "feel good and pay less".
To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service.
To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards.
To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times.

Skills

Planning and organising

Problem-solving

Strong customer orientation

Relating and networking

Following instructions and procedures

Delivering Results and Meeting

Working with people

Persuading and Influencing

Coping with Pressures and Setbacks

Education

Grade 12 Maths

Grade 12 English

Job description

Shop Assistant / Cashier - Clicks Ithala Centre Howick

Listing reference: click_026460

Listing status: Online

Apply by: 14 September 2026

Position summary

Industry: FMCG & Supply Management

Job category: Retail Operations

Contract: Permanent

EE position: Yes

About our company

Clicks Group

Introduction

To deliver service excellence through efficient customer service, point of sale (POS) operational activities and merchandising in store that leads to a positive customer experience.

Job Objectives:

To efficiently execute all operational activities at the point of sale in a timely and efficient manner.
To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased, including actioning clubcard rewards.
To ensure the safe handling of cash at all times.
To proactively promote the Clicks' clubcard and to enroll new clubcard members in order to achieve the clubcard participation targets.
To make customers aware of promotions in order to positively affect sales and to ensure customers "feel good and pay less".
To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service.
To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards.
To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times.

Knowledge:

Basic maths calculations
Retail/FMCG background and understanding of merchandising and promotions principles
Understanding of stock management procedures
Knowledge of customer service excellence

Skills: