Service Technician - Dunedin

Candid Jobs Limited.; Dunedin; Remote; NZD 60,000 - 75,000; Full time

Benefits offered by this job

Company van

Product discounts

Training & development

Bonus incentive scheme

Job summary

Fisher & Paykel Appliances (Haier) in Dunedin is seeking a motivated Service Technician to diagnose, repair, and test appliances in customers' homes. You will build product knowledge through training and documentation, and manage spare parts inventory.

The role offers a schedule that supports work-life balance, ongoing product knowledge development, a company van, and employee discounts.

Qualifications

• Proven experience in appliance repair and troubleshooting.
• NZ registered Electrical Practicing Licence (EAS, EST or EASQ) is essential.
• Strong communication and computer skills.
• Customer-focused approach delivering premium service.

Responsibilities

• Diagnose, repair, and fully test products to ensure complete customer satisfaction.
• Build and maintain strong product knowledge through training and manuals.
• Complete all service-related documentation, including job records and cash collection.
• Manage and maintain spare parts inventory.

Skills

Customer service

Troubleshooting

Communication

Manual dexterity

Education

NZ Electrical Practicing Licence

Tools

Diagnostic tools

PC / laptop literacy

Job description

# Service Technician - DunedinFisher & Paykel Appliances (Haier)* Dunedin, Otago* Listed 3 days agoPermanent, Full timeTrades & services, Technicians## Description### The RoleFisher & Paykel is an iconic New Zealand brand, a global company with a strong local heritage. Our origins inspire our culture of curiosity and passion to develop solutions designed around people - these are some of the core elements that make us unique.We are driven by our values of being trusted, sustainably minded, innovative, generous, and curious. As a team we take a collaborative approach and have a working environment where all ideas are heard, evaluated, and tested against our leading goal - to be the world's most human-centered appliance brand.Our Opportunity:We’re looking for a motivated, experienced Service Technician to join our Dunedin team. In this role, you’ll deliver technical expertise and outstanding service directly in our customers’ homes - helping us provide truly “Best in Class” customer experiences.We’re committed to ongoing training and development, and you’ll have opportunities to both deepen your skills and share your knowledge with the wider team. We also understand the importance of balancing work with life, so we strive to offer flexibility and support to help you create Moments of Delight - at work and at home.Your Key Responsibilities:* Diagnose, repair, and fully test products to ensure complete customer satisfaction.* Build and maintain strong product knowledge through training sessions, manuals, and digital learning tools.* Complete all service-related documentation, including job records and cash collection requirements.* Manage and maintain your spare parts inventory.What you will need:* Proven experience in appliance repair and troubleshooting is preferable.* an NZ registered Electrical Practicing Licence is essential i.e EAS, EST, EASQ.* Strong communication and computer skills.* A customer-focused approach with the ability to deliver premium service.In return you'll get:* A schedule designed to support your lifestyle and personal commitments.* Industry-leading training and ongoing product knowledge development.* Company bonus and incentive scheme.* The chance to work with an innovative organisation that genuinely cares about its people.* Great career development and progression opportunities.* Company van.* Generous product discounts for you, your family, and friends.#LI-LC1 #LI-RemoteFisher & Paykel is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law.## To applyIf this role is of interest, use the Apply button on this page and follow the employer's steps.To be considered for this position, you must be eligible to work in New Zealand, with valid work rights.Need a work visa? Check Immigration New Zealand's accredited employer list. Some accredited employers choose not to be listed, so ask the employer if you can't find them.