In-Home Appliance Service Technician – Training & Growth

Fisher & Paykel Appliances; Dunedin; On-site; NZD 60,000 - 75,000; Full time

Benefits offered by this job

Flexible schedule

Company van

Product discounts

Industry-leading training

Job summary

Fisher & Paykel Appliances in Dunedin is seeking a motivated Service Technician to deliver in-home service and repairs, ensuring best-in-class customer experiences. You will diagnose, repair, test products, and maintain parts inventory while engaging customers with clear communication.

The role offers ongoing training, a supportive team, a company van, and generous product discounts. A NZ registered Electrical Practising Licence is essential.

Qualifications

• Proven experience in appliance repair and troubleshooting.
• NZ registered Electrical Practising Licence is essential (EAS, EST, EASQ).
• Strong communication and computer skills.
• Customer-focused approach with the ability to deliver premium service.

Responsibilities

• Diagnose, repair, and fully test products to ensure complete customer satisfaction.
• Build and maintain strong product knowledge through training sessions, manuals, and digital learning tools.
• Complete all service-related documentation, including job records and cash collection requirements.
• Manage and maintain spare parts inventory.

Skills

Appliance repair experience

Troubleshooting

Customer focus

Communication skills

Education

NZ registered Electrical Practising Licence

Tools

Computer skills

Job description

Fisher & Paykel Appliances in Dunedin is seeking a motivated Service Technician to deliver in-home service and repairs, ensuring best-in-class customer experiences. You will diagnose, repair, test products, and maintain parts inventory while engaging customers with clear communication.

The role offers ongoing training, a supportive team, a company van, and generous product discounts. A NZ registered Electrical Practising Licence is essential.