In-Home Appliance Service Technician

Fisher & Paykel Appliances Ltd; Dunedin; On-site; NZD 48,000 - 60,000; Full time

Benefits offered by this job

Company van

Product discounts for you and family

Industry-leading training

Career progression opportunities

Job summary

Fisher & Paykel Appliances Ltd is seeking a motivated Service Technician to join our Dunedin team. You will deliver technical expertise and outstanding service directly in customers’ homes, helping us provide best-in-class experiences.

We offer ongoing training, opportunities to deepen skills, and a work-life balance with flexible support. A company van, product discounts for you and your family, and career progression are included.

Qualifications

• Proven experience in appliance repair and troubleshooting.
• NZ registered Electrical Practicing Licence (EAS/EST/EASQ) is essential.
• Strong communication and computer skills.
• Customer-focused approach with the ability to deliver premium service.

Responsibilities

• Diagnose, repair, and fully test products to ensure complete customer satisfaction.
• Build and maintain strong product knowledge through training sessions, manuals, and digital learning tools.
• Complete all service-related documentation, including job records and cash collection requirements.
• Manage and maintain spare parts inventory.

Skills

Appliance repair

Troubleshooting

Customer service

Communication

Education

NZ Electrical Practicing Licence (EAS/EST/EASQ)

Job description

Fisher & Paykel Appliances Ltd is seeking a motivated Service Technician to join our Dunedin team. You will deliver technical expertise and outstanding service directly in customers’ homes, helping us provide best-in-class experiences.

We offer ongoing training, opportunities to deepen skills, and a work-life balance with flexible support. A company van, product discounts for you and your family, and career progression are included.