Service Manager – Multi‑Site Fleet & Workshop

Green by Nature; New Zealand; On-site; NZD 90,000 - 130,000; Full time

Benefits offered by this job

Wellness benefit

Career development opportunities

Collaborative team culture

Job summary

Green by Nature in New Zealand seeks a Service Manager to lead nationwide service and maintenance operations. Based at our Porana, Hillcrest depot, you will oversee 3,000 assets across 25 depots, driving safety, efficiency and cost-effective outcomes.

You will manage workshops, coach a team of technicians and service staff, and own planning, scheduling and contract administration to ensure high service levels and compliance with safety standards.

Qualifications

• Strong MS Office suites, fleet or maintenance systems and service-management software experience.
• Relevant trade, engineering or mechanical qualification is desirable.
• Proven experience managing service, maintenance or workshop functions across sites.
• Safety-led and accountable, with a track record of following through on commitments.
• Organised and improvement-focused across a geographically dispersed network.

Responsibilities

• Manage daily workshop capacity, workflow, work allocation, workmanship and housekeeping through the Workshop Foreman.
• Lead, coach and develop the Service Administrator, Service Engineer, Workshop Foreman and Mechanics.
• Own execution of planned and preventive maintenance schedules within the fleet standards set by the National Fleet Manager.
• Take operational ownership of R&M contract administration, from quotation through work completion and invoicing.
• Approve R&M quotations within delegated financial limits and escale exceptions promptly.
• Monitor workshop utilisation, technician productivity, WIP, maintenance compliance and asset availability.
• Ensure workshops and field-service activities comply with the Health and Safety at Work Act 2015, company requirements and relevant technical standards.

Skills

MS Office

Fleet maintenance systems

Service-management software

Mechanical background

Education

Trade, engineering or mechanical qualification

Job description

Green by Nature in New Zealand seeks a Service Manager to lead nationwide service and maintenance operations. Based at our Porana, Hillcrest depot, you will oversee 3,000 assets across 25 depots, driving safety, efficiency and cost-effective outcomes.

You will manage workshops, coach a team of technicians and service staff, and own planning, scheduling and contract administration to ensure high service levels and compliance with safety standards.