Service Delivery Coordinator (0.8FTE)

Aotearoa New Zealand Association of Social Workers; Wellington; On-site; NZD 44,000 - 60,000; Part time

Benefits offered by this job

Wellbeing leave

Wellbeing allowance

EAP & coaching

Job summary

InsideOUT Kōaro seeks a Service Delivery Coordinator to support coordination, administration, data, and systems across training, youth, and community services in Aotearoa New Zealand.

The role ensures efficient service delivery with strong operational support, including scheduling, logistics, data capture, reporting, and system management, aiding service leads and frontline staff to deliver high‑quality mahi.

Qualifications

• Excellent coordination and organisational skills.
• At least 2 years’ experience in administrative or coordination roles.
• Confidence working with data, reporting, and tracking systems.
• High attention to detail and reliability.
• Clear, professional communication skills.
• Alignment with InsideOUT Kōaro’s kaupapa and values.

Responsibilities

• Coordinate administrative and data tasks across training, youth, and community services.
• Provide scheduling, logistics, information flow, data capture, reporting, and system management support.
• Support service leads and frontline staff to deliver high‑quality mahi.

Skills

Coordination

Communication

Attention to detail

Reliability

Data reporting

Job description

InsideOUT Kōaro is a national organisation dedicated to ensuring rainbow (LGBTTQIA+) and takatāpui young people experience safety, belonging, and the freedom to thrive in Aotearoa | New Zealand. We deliver training, advocacy, and support nationwide to create positive change.

The opportunity:

The Service Delivery Coordinator provides coordination, administrative, data, and systems support across InsideOUT Kōaro’s service delivery activities, including training, youth, and community services.

The role ensures services are delivered efficiently, consistently, and with strong operational support by enabling effective scheduling, logistics, information flow, data capture, reporting, and system management. This role supports service leads and frontline delivery staff to deliver high‑quality mahi.

What you’ll bring:

Excellent coordination and organisational skills.

At least 2 years’ experience in administrative or coordination roles.

Confidence working with data, reporting, and tracking systems.

High attention to detail and reliability.

Clear, professional communication skills.

Alignment with InsideOUT Kōaro’s kaupapa and values.

What we offer:

Permanent role, 32 hours per week, based in Te Whanganui-ā-Tara | Wellington.

A strong commitment to equity, cultural responsiveness, and Te Tiriti o Waitangi

1. 5 Days of Wellbeing leave
2. Quarterly wellbeing allowance
3. EAP and professional supervision or coaching

InsideOUT is an inclusive employer and we value diversity. We welcome applications from all backgrounds, and especially encourage LGBTIQA+/rainbow community members, Māori, Pacific peoples, and others whose voices are often underrepresented in leadership.