Seeking Service Delivery Coordinator

InsideOUT; Wellington, Auckland; Hybrid; NZD 36,000 - 48,000; Part time

Benefits offered by this job

Wellbeing leave (5 days)

Wellbeing allowance (quarterly)

Employee assistance program (EAP)

Supervision or coaching

Job summary

InsideOUT in Wellington (Te Whanganui-a-Tara) is seeking a Service Delivery Coordinator to provide coordination, administrative, data, and systems support across our service delivery activities, including training, youth, and community services.

The role ensures services run efficiently with strong operational support, enabling effective scheduling, logistics, and reporting while supporting frontline staff to deliver high‑quality mahi.

Qualifications

• At least 2 years’ experience in administrative or coordination roles.
• Confident working with data, reporting, and tracking systems.
• Excellent coordination and organisational skills.
• Clear, professional communication by phone, email, and in person.
• Alignment with InsideOUT Kōaro’s kaupapa and values.

Responsibilities

• Provide coordination, administrative, data, and systems support across InsideOUT Kōaro’s service delivery activities.
• Enable efficient scheduling, logistics, information flow, data capture, and reporting.
• Support service leads and frontline delivery staff to deliver high‑quality mahi.

Skills

Coordination

Administrative support

Data reporting

Attention to detail

Professional communication

Kaupapa alignment

Job description

Location:
Wellington – Te Whanganui-a-Tara

The opportunity:

The Service Delivery Coordinator provides coordination, administrative, data, and systems support across InsideOUT Kōaro’s service delivery activities, including training, youth, and community services.

The role ensures services are delivered efficiently, consistently, and with strong operational support by enabling effective scheduling, logistics, information flow, data capture, reporting, and system management. This role supports service leads and frontline delivery staff to deliver high‑quality mahi.

What you’ll bring:

• Excellent coordination and organisational skills.
• At least 2 years’ experience in administrative or coordination roles.
• Confidence working with data, reporting, and tracking systems.
• High attention to detail and reliability.
• Clear, professional communication skills.
• Alignment with InsideOUT Kōaro’s kaupapa and values.

What we offer:

• Permanent role, 32 hours per week, based in Te Whanganui-ā-Tara | Wellington.
• A strong commitment to equity, cultural responsiveness, and Te Tiriti o Waitangi
• 5 Days of Wellbeing leave
• Quarterly wellbeing allowance
• EAP and professional supervision or coaching

Reports to the Director of Service Delivery.

InsideOUT is an inclusive employer and we value diversity. We welcome applications from all backgrounds, and especially encourage LGBTIQA+/rainbow community members, Māori, Pacific peoples, and others whose voices are often underrepresented.