Kaiwhakarite- Care Services

Ngāti Porou Hauora; Auckland; Hybrid; NZD 60,000 - 90,000; Full time

Benefits offered by this job

EAP & Wellbeing Services

Health Insurance

Professional development opportunities

Te Ao Māori lens and values

Job summary

Ngāti Porou Oranga seeks a dedicated Full-Time Kaiwhakarite in Tairawhiti to coordinate and support programmes, services and events that advance our kaupapa. You will work with the Care Services Manager, Kaiawhina and Kaimahi to ensure tamariki, mokopuna and whānau receive timely, respectful support.

Successful applicants will hold relevant admin qualifications, robust organizational and communication skills, and a strong understanding of te reo Māori and tikanga.

Qualifications

• Prefers an Office Administration and Database Entry qualification.
• Current NZ Driver Licence.
• Understanding Te Tiriti o Waitangi in health/community services.
• Competency in Te Reo Māori and tikanga Māori is desirable.

Responsibilities

• Coordinate and support delivery of programmes, services, wānanga and events.
• Support whānau and tamariki to access care pathways with whānau-centred respect.
• Manage venues, transport, catering, equipment and process financial documents.
• Ensure safeguarding, child protection and organizational policies are followed.
• Maintain office records and database entries.

Skills

Organizational skills

Relationship-building

Communication skills

Time management

Education

Office Administration qualification

Computer Literacy qualification

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

Are you a highly organized, community-minded coordinator who thrives in a dynamic environment? Ngāti Porou Oranga is seeking a dedicated Full-Time Kaiwhakarite for our Care Services based in Tairawhiti to coordinate and support the effective delivery of programmes, services, wānanga, and events that advance our strategic kaupapa.

Working alongside our Care Services Manager, Kaimahi, and Kaiawhina, you will play a vital role in ensuring that tamariki, mokopuna and whānau receive timely, respectful, and whānau-centred support.

• Service & Event Coordination: Plan and coordinate day-to-day operations, appointments, hui, case meetings, wānanga, and service activities.
• Whānau Support: Support whānau and tamariki mokopuna to navigate and access appropriate care pathways, ensuring all delivery reflects tikanga Māori.
• Resource & Financial Administration: Manage venues, transport, catering, equipment, and process financial documentation.
• Safeguarding & Quality: Ensure compliance with child protection, safety procedures, and organizational policies.
• Office Administration: A relevant qualification in Office Administration and Database Entry (preferred).
• Computer Literacy: A relevant qualification in Computer Literacy, including proficiency in Microsoft Word, Excel, and PowerPoint (preferred).
• Te Tiriti o Waitangi: Demonstrated understanding of Te Tiriti o Waitangi and its practical application within health and community services.
• Licence: Current Full New Zealand Driver Licence.

Desirable Qualifications

• Cultural Competency: Qualifications or formal training in Te Reo Māori and tikanga Māori.
• First Aid: Current First Aid Certificate.
• Systems Training: Training in client management systems, databases, or service-delivery software
• Competency in Te Reo Māori and tikanga Māori.
• Strong connections with Ngāti Porou whānau and hapū.
• Experience working within an iwi, hapū, kaupapa Māori, or whānau-centred organization.
• Exceptional organization, relationship-building, and communication skills.
• Experience in child protection, safeguarding, or family wellbeing services.
• Current First Aid Certificate.
• Organization & Time Management: Strong coordination, organizational, and time-management skills to balance competing priorities and meet tight deadlines.
• Communication & Relationships: Excellent interpersonal, verbal, and written communication skills with the ability to engage respectfully with tamariki mokopuna, whānau, and external providers.
• Administrative Capability: Strong record-keeping, database navigation, and digital office system skills.
• Problem Solving & Escalation: Ability to identify operational issues, assess priorities, and elevate risks appropriately.
• Professional Standards: Ability to maintain confidentiality, exercise sound professional judgment, and work both independently and collaboratively within a team environment.
• Iwi & Community Connections: Strong connections with Ngāti Porou whānau, hapū, and local community networks.
• Whānau & Child Wellbeing: Experience working directly with tamariki mokopuna, child protection, safeguarding, or family wellbeing services.
• Service Coordination: Facilitation, hui coordination, case coordination, and multi-agency referral management skills

We are committed to developing and providing opportunities for further professional growth for our kaimahi. We also offer a range of benefits and supports including:

• EAP & Wellbeing Services.
• A supportive, friendly environment, where people love coming to work.
• Awesome opportunities for professional and personal development.
• Comprehensive Health Insurance.
• Working from a Te Ao Maori Lens, Values, Tikanga, Te Reo Maori.

Applicants must be eligible to work in Aotearoa, New Zealand and will undergo pre-employment checks (e.g. Police Vetting, Child Checks, Oranga Tamariki vetting, Criminal Record & Medical checks, ID verification, Drug & Alcohol testing).

Employment includes a 60-day trial period under NZ employment legislation. Please note: Only shortlisted candidates will be contacted, and interviews may be held as applications are received.