Service Coordinator - Home and Community Support

Presbyterian Support Northern; Rotorua; On-site; NZD 80,000 - 100,000; Full time

Benefits offered by this job

Company car

PSN benefits

Fixed-term up to May 2027

Job summary

Presbyterian Support Northern’s Enliven Rotorua office is seeking a Registered Nurse to coordinate person-centred home support in Rotorua, using clinical skills to promote independence. You will lead in-community visits, support rostering, and work with NASC, DHBs and GPs to ensure timely, right-sized care.

This fixed-term role (until May 2027) offers a company car and PSN benefits, with a strong emphasis on cultural safety and Tangata Whenua values within a collaborative team.

Qualifications

• NZ Registered nurse (essential).
• Full NZ Driver’s Licence with no restrictions.

Responsibilities

• Coordinating services to ensure timely support for service users.
• Undertaking clinical assessments and reviews for non-complex clients.
• Developing and maintaining individual support plans focused on independence.
• Supporting rostering, scheduling and matching of Support Workers.
• Building relationships with NASC, DHBs, GPs and community partners.
• Contributing to reporting, quality systems and service improvement initiatives.
• Supporting staff development and fostering a positive team culture.
• Working in a way that honours Tangata Whenua and promotes culturally appropriate practice.

Skills

Clinical coordination

Relationship-building

Organisation

Multidisciplinary teamwork

Communication

Education

NZ Registered Nurse

Tools

NZ Driver's License

Job description

Te āhua o te mahi | The Role

Coordinate person-centered home support in Rotorua, using your clinical skills to improve independence - with a company car and PSN benefits.

Based in our Rotorua Enliven office, reporting to the Lead Service Coordinator you will support in the delivery of a flexible, restorative, community-based service that is driven by what matters most to the people we support.

You will find yourself in the office along with being out in the community visiting our clients and leading our support workers, you will also work closely with service users, whānau, allied health professionals and external stakeholders to ensure services are well coordinated, responsive and aligned with Enliven’s service model and contractual requirements.

This vacancy is fixed term till May 2027, as maternity leave cover.

Key responsibilities include:

• Coordinating services to ensure service users receive the right support at the right time
• Undertaking clinical assessments and reviews for non-complex clients
• Developing and maintaining individual support plans focused on independence and wellbeing
• Supporting rostering, scheduling and effective Support Worker–service user matching
• Building strong relationships with NASC, DHBs, GPs and community partners
• Contributing to reporting, quality systems and service improvement initiatives
• Supporting staff development, engagement and a positive team culture
• Working in a way that honors Tangata Whenua and promotes culturally appropriate practice

He kōrero mōu | About You

You will bring strong clinical capability alongside excellent organisation and relationship-building skills. You enjoy working collaboratively and are committed to delivering high-quality services for our clients.

You will be:

• A NZ Registered nurse(essential)
• Full NZ Drivers License with no restrictions

Bonus if:

• Experience in aged care, community health or rehabilitation settings
• Strong assessment, documentation and care planning skills
• Experience coordinating services and working with multidisciplinary teams
• The ability to manage competing priorities in a fast-paced environment
• Well-developed communication and problem-solving skills
• A values-based approach aligned with Enliven and Presbyterian Support Northern

Ngā āhuatanga hirahira o te mahi nei | Highlights of Working with Us

We are committed to creating a diverse workplace where you can look forward to feeling included and valued for your contribution. Examples of our commitment, include that we are a dementia friendly organisation, a DVFREE Tick Accredited employer, a member of Te Uru Tāngata Centre for Workplace Inclusion; and a member of the Pride Pledge.

Our people are critical to our success. As part of our team, you will have access to:

• Boost Programme: Instant access to special offers, gym memberships, and seasonal holiday deals across 50+ popular Kiwi brands.
• Referral Bonus: A $200 reward for every successful referral of a friend or family member to PSN wide.
• Employee Recognition: Company recognition for continued years of service. Nomination of employees for living the company values.
• Long Service Leave: An extra 5 days of leave applied at 5 years of service.
• KiwiSaver: Contributions provided in addition to your base salary.
• Leave Purchasing: The option to apply to purchase up to 10 additional days of annual leave each year.
• Wellbeing Support: Confidential support and online resources for you and your family through the Employee Assistance Programme (EAP).
• Flu Vaccination: Free annual flu vaccinations provided to help protect your health and wellbeing.
• PSN Scholarship: Financial and academic support opportunities to fund your professional development and higher education.