Service Coordinator

Squarespace, Inc; Waikato; On-site; NZD 55,000 - 75,000; Full time

Job summary

CCS Disability Action in the Waikato region is seeking a committed coordinator to deliver high-quality, rights-based services for disabled children, adults and their families/whānau. This role sits within the Children and Families team and coordinates delivery of contracted services to disabled people and their families.

The role emphasises developing positive relationships with community partners, advocacy and information sharing, and a collaborative, inclusive approach to service delivery that

Qualifications

• Understand, and be committed to progressing the rights of disabled people.
• Experience working with individuals including children and rangatahi and their families/whānau.
• Ability to form positive relationships and networks.
• Strong oral and written communication skills.
• Understanding of the disability sector and affirming approach.
• Strong time management and organisational skills.
• Previous experience and/or tertiary training.

Responsibilities

• Coordinate delivery of contracted services (e.g., Supported Lifestyles Under 19, Intensive Wrap Around).
• Ensure services for disabled people and whānau are high quality and rights based.
• Develop and maintain positive relationships with community partners.
• Provide advocacy, information sharing and responsive service enquiries.
• Partner with disabled people and whānau to support choice and control.
• Demonstrate a collaborative approach to service delivery.
• Focus on inclusion of disabled people within families and the wider community.

Job description

Job specific information

We are seeking a person who is committed to making a difference in the lives of disabled children and adults, and their families/whānau in the Waikato region. The role sits within the Children and Families team of the Waikato Branch. The role involves the coordination of high-quality services that are creative, flexible, and responsive to the needs of disabled children, adults and their families/whānau.

Key functions of this role include:

Coordinate delivery of contracted services including Supported Lifestyles Under 19, Intensive Wrap Around, Transition and Children in Care to disabled people, their family/whanau and caregiver/s.

Ensure that our work undertaken with disabled people, their family/whānau, and our related community partners, is of high quality and is rights based.

Developing and maintaining positive working relationships and community connections and networks.

Provision of services, advocacy and information sharing.

Provide prompt and efficient response to service enquiries and provide relevant information and support

Partnering with disabled people, their families and whānau to support them to have choice and control in their lives.

Demonstrate a collaborative approach to service delivery

Services focus on the inclusion of disabled people within their families / whanau and the wider community.

Our organisation takes a social, rather than medical approach, supporting disabled people to live their best lives. We are guided by the Enabling Good Lives principles, shifting power and authority back to disabled people and their families, to increase choice and control in their lives.

About you

We are looking for people who:

Understand, and are committed to progressing the rights of disabled people.

Have experience working with individuals, including children and rangatahi and their families/whānau to access supports and services.

Have an ability to form positive relationships and networks.

Have great oral and written communication skills.

Have an understanding and knowledge of the disability sector and can relate to disabled people in a positive affirming manner.

Strong time management and organisational skills.

Previous experience and/or tertiary training.

Why us?

At CCS Disability Action, we foster a supportive and inclusive workplace guided by the UN Convention on the Rights of Persons with Disabilities, Te Tiriti o Waitangi, and the New Zealand Disability Strategy. We uphold a strong human rights framework and promote equal opportunities for all.

Our strategic priorities, Te Aronui, shape how we work – valuing relationships, wellbeing, and knowledge while keeping whānau hauā/disabled people at the heart of everything we do. We celebrate diversity and offer flexible work arrangements to support work-life balance. Join our friendly, values-driven team and make a meaningful impact every day.

With a strong employee value proposition, we offer great employee benefits, job-related training, and clear career growth pathways. Whether you’re with us short-term or long-term, we provide the tools and opportunities for success. Our employee benefits programme includes:

Free access to the Employee Assistance Programme (EAP)