Service Advisor

Sime; New Zealand; Sur place; NZD 52 000 - 70 000; Plein temps

Avantages offerts par ce poste

Sime Privileges

Health benefits

Training & development

Staff perks program

Paid study leave

Résumé du poste

Continental Cars Porsche, a Sime Motors subsidiary, is New Zealand’s longest-standing Porsche dealership. We seek a service advisor to join our Newmarket team, acting as the vital link between customers and workshop from booking to handover.

You will handle enquiries, bookings, loan cars, job cards, invoices and timely follow-up to ensure a seamless service experience.

Qualifications

• Experience in automotive service or customer service (luxury brand experience advantageous).
• Excellent communication, organisation and time-management skills.
• Strong attention to detail and accuracy in documentation.
• Ability to work under pressure and manage competing priorities.
• High computer literacy and confidence using multiple systems.

Responsabilités

• Manage service enquiries and coordinate bookings and loan cars.
• Support daily workshop flow and prepare job cards.
• Process invoices and provide efficient follow‑up to keep the service department running smoothly.

Connaissances

Customer service

Automotive service

Communication

Organisation

Time management

Documentation accuracy

Computer literacy

Customer focus

Description du poste

Company :

Continental Cars Porsche, a proud subsidiary of Sime Motors, is New Zealand’s longest-standing Porsche dealership dating back to 1975. With over 40 years of expertise, our team is dedicated to offering personalised service and expert advice, ensuring that every moment behind the wheel is extraordinary. Whether you seek luxury, performance, or both, Continental Cars Porsche is here to make your Porsche journey unforgettable.

The Opportunity

Continental Cars Porsche are seeking a professional and customer‑focused Service Advisor to join our high‑performing Newmarket Service team.

Reporting to the Service Manager, you will be the key link between our customers and workshop, ensuring an exceptional service experience from booking to vehicle handover.

In this role, you will manage service enquiries, support daily workshop flow, coordinate bookings and loan cars, prepare job cards, process invoices, and provide efficient follow‑up to keep our service department running smoothly.

The ideal candidate

We are seeking someone who brings:

• Experience in automotive service or customer service (luxury brand experience advantageous).
• Excellent communication, organisation, and time‑management skills.
• Strong attention to detail and accuracy in documentation.
• Ability to work under pressure and manage competing priorities.
• High computer literacy and confidence working across multiple systems.
• A proactive, positive attitude and strong customer focus.

What’s in It for You?

Joining Porsche means being part of a world‑class, passionate, future‑focused team. You can look forward to:

• A premium dealership environment representing iconic brands.
• Supportive team culture with ongoing training and development.
• Access to the latest systems, tools, and processes.
• Staff benefits and recognition programmes.
• Competitive salary package with commission.

You will also enjoy the additional benefits:

• Sime Motors Privileges, an employee benefits program with discounted shopping, fuel, retailer in-store discounts and more across 100+ retailers and Sime Motors internal brands.
• Health benefits including our Sime Motors Southern Cross Group scheme, offering discounted premiums, spinal, and hearing tests plus an annual flu vaccination every yearvaccination every year, EAP support services.
• Paid community service and study days, financial assistance toward formal study, and more.

background checks which will include right to work and reference checks.