Luxury Auto Service Advisor | Porsche Experience + Benefits

Continental Car Services Ltd; New Zealand; On-site; NZD 60,000 - 75,000; Full time

Benefits offered by this job

Sime Motors Privileges

Health benefits (Sime Motors/Southern

Paid community service and study days

Staff recognition programmes

Competitive salary with commission

Job summary

Continental Cars Porsche, a Sime Motors subsidiary in Newmarket, is seeking a professional Service Advisor to act as the key link between customers and the workshop, from booking to vehicle handover. You will manage service enquiries, bookings, loan cars, and invoicing to ensure a seamless service experience.

The ideal candidate brings automotive or customer service experience, excellent communication and organisational skills, meticulous attention to detail, and the ability to work under

Qualifications

• Experience in automotive service or customer service is preferred.
• Excellent communication, organisation and time-management skills.
• Strong attention to detail and accuracy in documentation.
• Ability to handle pressure and competing priorities with a proactive attitude.

Responsibilities

• Manage service enquiries from customers and coordinate bookings.
• Support daily workshop flow and loan car arrangements.
• Prepare job cards and process invoices efficiently.
• Provide follow-up to keep the service department running smoothly.

Skills

Industry experience

Customer service

Communication skills

Attention to detail

Time management

Computer literacy

Tools

CRM systems

Workshop management software

Job description

Continental Cars Porsche, a Sime Motors subsidiary in Newmarket, is seeking a professional Service Advisor to act as the key link between customers and the workshop, from booking to vehicle handover. You will manage service enquiries, bookings, loan cars, and invoicing to ensure a seamless service experience.

The ideal candidate brings automotive or customer service experience, excellent communication and organisational skills, meticulous attention to detail, and the ability to work under