Service Administrator - Women's & Children's health

Health New Zealand - Te Whatu Ora Hutt Valley; Lower Hutt; On-site; NZD 72,000 - 80,000; Full time

Job summary

Health New Zealand – Te Whatu Ora Hutt Valley is seeking an organised administrator/personal assistant to support the Women and Children’s Health Service. You will work closely with Operations Managers and clinical leaders to ensure smooth daily operations, manage priorities, and maintain accurate records.

The role demands strong communication, advanced computing, HR onboarding experience, and discretion with sensitive information.

Qualifications

• Experience in administration and personal assistant duties.
• Strong communication and organisational skills.
• Experience with HR administration and onboarding.
• Ability to handle confidential information.
• Proven experience in administration management.
• Experience with invoices and expenses.
• Advanced computing and data handling skills.
• Ability to interpret situations beyond scope.
• Meeting coordination and minute taking.

Responsibilities

• Work closely with the Operations Manager, Clinical Leaders, and Nursing/Midwifery Managers within the Women and Children's Health Service.
• Manage your workload effectively and meet deadlines to deliver excellent service.
• Collaborate with service administrators to provide timely, professional, and high-quality administrative support.
• Identify and implement improvements where necessary.
• Navigate and manage database systems confidently.

Skills

Communication skills

Advanced computing

Database administration

Analytical thinking

Problem solving

HR administration

Invoices and expenses

Confidential information handling

Meeting coordination

Interpersonal skills

Job description

ACCEPTING APPLICATIONS FROM CURRENT HEALTH NEW ZEALAND EMPLOYEES ONLY

Location: Hutt Valley Hospital

Contract: Permanent Full-time, 1.0 FTE, Monday to Friday

Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is dedicated to serving all New Zealanders. Through integration and collaboration, we're building a health system underpinned by partnership, equity, sustainability, whānau-centred care, and excellence.

About the Role

This is an exciting and diverse position that offers the opportunity to broaden your knowledge across a range of systems and processes. We are seeking an organised and proactive individual who can provide high-quality administrative and personal assistant support to ensure the smooth running of our service. The salary for this role is $72,035 - $79,573, pending experience, skillset and knowledge.

Key Responsibilities

• Work closely with the Operations Manager, Clinical Leaders, and Nursing/Midwifery Managers within the Women and Children's Health Service.
• Manage your workload effectively and meet deadlines to deliver excellent service.
• Collaborate with service administrators to provide timely, professional, and high-quality administrative support.
• Identify and implement improvements where necessary.
• Navigate and manage database systems confidently.

About the Team

The Women and Children's Health Service is a secondary provider of Obstetrics, Gynaecology, and Child Health services. You will be part of a supportive team committed to delivering exceptional care.

About You

We are looking for an enthusiastic and organised individual with experience in administration and personal assistant duties. You will thrive in a collaborative environment and be able to adapt to a variety of tasks.

Skills and Experience

• Excellent communication skills - both oral and written.
• Advanced computing and data handling skills.
• Experience with database system administration.
• Strong analytical and problem-solving abilities.
• Ability to interpret situations outside your immediate scope of work.
• HR administration experience (e.g., employment documentation, onboarding).
• Processing invoices and expenses.
• Handling confidential and sensitive information with discretion.
• Proven experience in administration management.
• Meeting coordination, including agenda preparation and minute taking.
• Strong interpersonal skills and ability to work with diverse staff groups.

If you are organised, proactive, and passionate about supporting healthcare services, this role could be for you!

Working at Health New ZealandHealth New Zealand | Te Whatu Ora is 'the weaving of wellness'. We're dedicated to ensuring excellent healthcare for the people of Aotearoa/New Zealand. Our people are at the heart of everything we do. Health New Zealand are committed to being good employers and honouring our equal employment opportunity obligations. We embrace diversity and welcome application from all people, including all gender identities, ages, ethnicities, sexual orientations, and disability. A workforce that is diverse and inclusive means that we are better positioned to understand and service our community. We are pro-equity health organisation, with a particular focus on Māori, Pacific Peoples, and the Disability Community.