Senior Technical Business Analyst (Integration)

Datacom; Wellington; On-site; NZD 120,000 - 180,000; Full time

Benefits offered by this job

Paid parental leave

24/7 Employee Assistance Programme (Db

Ongoing learning, certifications, and…

Access to industry-leading learning

Recognition programmes

Great employee discounts and financial

Meaningful work that makes a real

Job summary

Datacom is seeking an experienced Senior Technical Business Analyst to join agile teams in Wellington. You’ll bridge business needs with technical delivery across API-led solutions, API contracts, and integrations, with strong banking domain experience and BIAN-leaning standards desirable.

In this role you’ll lead requirements, create user stories and acceptance criteria, support API design and security, collaborate with product, engineering and QA, and guide delivery in SAFe environments.

Qualifications

• 12+ years’ experience as a Business Analyst, including significant Technical BA experience.
• Strong experience with Swagger, Postman, REST APIs, API contracts, and API integrations.
• Experience creating user stories, acceptance criteria, and technical documentation.
• Strong stakeholder management and communication skills.
• Experience with Agile/SAFe, Jira, and Confluence.
• Understanding of API security, cloud concepts, containerisation, CI/CD, service discovery, and distributed tracing.
• Strong SQL, data analysis, and system integration knowledge.
• Previous hands‑on API development experience would be a strong advantage.
• Experience with APIs at scale, API best practices, reusability, resilience, and ITSM practices is desirable.

Responsibilities

• Lead requirements gathering and translate business needs into clear technical requirements.
• Create high-quality user stories, acceptance criteria, process flows, and technical documentation.
• Work closely with product, engineering, testing, and delivery teams.
• Support API design, integration, and API contract definition and maintenance.
• Analyse systems, data flows, dependencies, and integration requirements.
• Support delivery across Agile and SAFe environments.

Skills

Swagger

Postman

REST APIs

API contracts

API integrations

Jira

Confluence

API security

cloud concepts

containerisation

CI/CD

service discovery

distributed tracing

SQL

data analysis

system integration

API development

Tools

Jira

Confluence

Job description

About the Role

We're looking for an experienced Senior Technical Business Analyst to join our high-performing, agile teams. The ideal candidate will have strong banking industry experience, with banking integration expertise being essential. Experience with Banking Industry Architecture Network (BIAN) standards and the insurance sector is highly desirable. We are seeking a strong Senior Technical BA with solid technical and integration capabilities.

You’ll work across complex technology environments, bridging business requirements with technical delivery and supporting system enhancements, integrations, and API-led solutions.

This role is suited to a highly experienced Technical BA with strong API knowledge who can work closely with stakeholders, developers, testers, and delivery teams.

What You’ll Do

• Lead requirements gathering and translate business needs into clear technical requirements.
• Create high-quality user stories, acceptance criteria, process flows, and technical documentation.
• Work closely with product, engineering, testing, and delivery teams.
• Support API design, integration, and API contract definition and maintenance.
• Analyse systems, data flows, dependencies, and integration requirements.
• Support delivery across Agile and SAFe environments.

What You’ll Bring

• 12+ years’ experience as a Business Analyst, including significant Technical BA experience.
• Strong experience with Swagger, Postman, REST APIs, API contracts, and API integrations.
• Experience creating user stories, acceptance criteria, and technical documentation.
• Strong stakeholder management and communication skills.
• Experience with Agile/SAFe, Jira, and Confluence.
• Understanding of API security, cloud concepts, containerisation, CI/CD, service discovery, and distributed tracing.
• Strong SQL, data analysis, and system integration knowledge.
• Previous hands‑on API development experience would be a strong advantage.
• Experience with APIs at scale, API best practices, reusability, resilience, and ITSM practices is desirable.

Culture and Benefits

Join a team where you’ll be supported to grow your career, prioritise your wellbeing, and make a genuine impact. From industry‑leading learning and development opportunities to parental leave, wellbeing support, and employee benefits, we’re committed to helping our people thrive both professionally and personally

We’re passionate about creating a workplace where people feel supported, empowered, and inspired to do their best work. Whether you’re developing new skills, tackling complex challenges, or collaborating with some of the best minds in the industry, you’ll be part of a team that values curiosity, innovation, inclusion, and making a genuine difference.

Why you will love working here

• Paid parental leave
• 24/7 Employee Assistance Programme (DataCare)
• Ongoing learning, certifications, and career development opportunities
• Access to industry‑leading learning platforms and future skills training
• Recognition programmes that celebrate great work
• Great employee discounts and financial wellbeing benefits
• Meaningful work that makes a real impact