Senior Business Analyst - Digital Banking

Placements24; Queenstown; Hybrid; NZD 90,000 - 130,000; Full time

Benefits offered by this job

Competitive salary package

Medical aid and retirement fund

Job summary

Placements24 is seeking a Senior Business Analyst for a leading financial institution to drive the development and enhancement of digital banking platforms. Based in Queenstown, this hybrid role blends in-office collaboration with remote work to deliver user-friendly banking experiences.

The successful candidate will translate business needs into functional specifications, manage the backlog, support UAT, and collaborate with product owners, UX/UI designers, developers and QA to ensure

Qualifications

• Bachelor's degree or higher in a related field.
• 5+ years of experience as a Business Analyst in Banking & Finance (digital focus).
• Experience gathering and documenting requirements for complex software projects.
• Strong knowledge of Agile (Scrum/Kanban).
• Excellent analytical and communication skills.

Responsibilities

• Gather, analyze, and document business requirements for digital banking initiatives.
• Translate requirements into functional specs, user stories, and process flows.
• Collaborate with product owners, UX/UI, developers, and QA throughout the project lifecycle.
• Facilitate workshops and align stakeholders on requirements.
• Manage backlog and prioritise features by business value.
• Support UAT and ensure solutions meet business needs.
• Analyze data to identify trends for product development.

Skills

Agile methodologies

Stakeholder management

Requirements gathering

Communication

JIRA

Confluence

Visio

Education

Bachelor's degree in Business Administration/IT/Finance

Tools

JIRA

Confluence

Visio

Job description

About the Role

Our client, a leading financial institution, is seeking an experienced Senior Business Analyst to drive the development and enhancement of their digital banking platforms. This role, based in Queenstown, Eastern Cape, operates on a hybrid model, blending essential in-office collaboration with the convenience of remote work. The successful candidate will be instrumental in bridging the gap between business needs and technology solutions, ensuring the delivery of innovative and user-friendly digital banking experiences within the Banking & Finance sector.

Key Responsibilities

• Gather, analyze, and document business requirements for digital banking initiatives, including mobile apps and online banking platforms.
• Translate business requirements into functional specifications, user stories, and process flows.
• Collaborate closely with product owners, UX/UI designers, developers, and QA testers throughout the project lifecycle.
• Facilitate workshops and meetings to elicit requirements and gain stakeholder alignment.
• Conduct gap analysis and identify opportunities for process improvements and system enhancements.
• Manage the backlog and prioritize features based on business value and strategic objectives.
• Support user acceptance testing (UAT) and ensure that solutions meet business needs.
• Analyze data to identify trends and insights that inform product development and strategy.
• Communicate project status, risks, and issues to stakeholders effectively.
• Stay current with industry trends in digital banking, fintech, and customer experience.

Requirements

• Bachelor's degree in Business Administration, Information Technology, Finance, or a related field.
• Minimum of 5 years of experience as a Business Analyst, preferably within the Banking & Finance industry, with a focus on digital products.
• Proven experience in gathering and documenting requirements for complex software development projects.
• Strong understanding of Agile methodologies (Scrum, Kanban).
• Excellent analytical, problem-solving, and critical thinking skills.
• Proficiency in tools such as JIRA, Confluence, Visio, or similar.
• Exceptional communication, facilitation, and interpersonal skills.
• Ability to work effectively in a hybrid team environment and manage stakeholder expectations.
• Experience with digital banking platforms, mobile applications, or payment systems is highly desirable.
• Must be based in or willing to relocate to Queenstown, Eastern Cape to support the hybrid model.

Benefits

• Our client offers a competitive salary package, performance incentives, and comprehensive benefits including medical aid and retirement fund.
• The hybrid work model provides flexibility, and the company is committed to professional development, offering training opportunities and clear career progression paths within the Banking & Finance domain.