Senior Support Officer

Ministry of Education; Ōtara-Papatoetoe; On-site; NZD 61,000 - 67,000; Part time

Benefits offered by this job

KiwiSaver

Job summary

The Ministry of Education is hiring an Administrative Support role in Auckland for a permanent, part-time position (0.6 FTE). You will manage correspondence, data entry, payroll support, filing, and general administration within the Education Services Group.

Pro rata salary range NZD 60,879 to NZD 66,887 per annum plus KiwiSaver. The team emphasises collaboration, digital platform fluency, and tikanga Māori awareness while delivering reliable support services.

Qualifications

• Passion for knowledge and willingness to learn in a varying environment.
• Organised with the ability to learn different digital platforms.
• Adaptable team player capable of working in varying conditions and virtual cross-functional teams.
• Strong time management with ability to prioritise and meet timelines.
• Proficiency in Microsoft Excel (Intermediate to Advanced).
• Great communication skills, both written and oral.
• Comfort working in a tikanga/kaupapa Māori environment.

Responsibilities

• Provide administrative support across correspondence, data entry, filing and document management.
• Handle payroll processing and financial support tasks.
• Support applications processing and general administration for the team.
• Assist with scheduling and coordination across multiple departments.
• Proactively manage relationships and stakeholder communications.

Skills

Passion for knowledge

Organised

Team player

Time management

MS Excel

Communication

Tikanga Māori awareness

Relationship building

Tools

Microsoft Office

Job description

About this role | M\u0301\u0301\u0301\u0301\u0301\u0301\u0301\u0301 M\u0301\u0303\u0301\u0301\u0301\u0301\u0301\u0301\u0301\u0301\u0301\u0301 t\u0301\u0301\u0301\u0301\u0301\u0301\u0301\u0301\u0301\u0301\u0301\u0301 r\u0301\u0301\u0301\u0301\u0301\u0301\u0301\u0301\u0301\u0301\u0301\u0301

Permanent, part-time (0.6 FTE) position

The role is responsible for a range of administrative support activities managing correspondence, data entry, production and filing documents, payroll, processing of applications, finance support and administration, corporate services, and scheduling.

Salary range: $60,879 - $66,887 per annum (pro rata basis for part time position) + kiwi saver.

About you | M\u0301\u0303\u0301\u0301\u0301\u0301\u0301\u0301\u0301\u0301 ́\u0302\u0301\u0301\u0301\u0301\u0301\u0301\u0301\u0301\u0301\u0301

• Passion for knowledge, open to learning new things and comfortable working in a varying environment.
• Organised with an ability to learn different digital platforms.
• An adaptable team player able to work in varying conditions and virtual cross functional teams.
• Great time management with an ability to prioritise work and work towards timelines.
• Proficiency in Microsoft suite and especially MS Excel (Intermediate to advance)
• Previous administration experience an advantage.
• Comfort in working in a tikanga/kaupapa Māori environment.
• Ability to identify, build and actively manage significant relationships, valuing diverse perspectives and experiences.
• Developing knowledge of the Treaty of Waitangi to the work being undertaken.
• Well-developed communication skills, both oral and written.
• The ability and willingness to adhere to the Public Service Standards of Integrity and Conduct.

About our group and team | M\u0301\u0303\u0301\u0301\u0301\u0301\u0301\u0301\u0301\u0301\u0301 r\u0301\u0301\u0301\u0301\u0301\u0301\u0301\u0301\u0301\u0301\u0301\u0301 u\u0301\u0301\u0301\u0301\u0301\u0301\u0301\u0301\u0301\u0301\u0301 k\u0301\u0301\u0301\u0301\u0301\u0301\u0301\u0301\u0301\u0301\u0301

The Education Services Group provides well-designed, integrated education services that support the impactful and effective operation of education settings to support student achievement and participation. The services help to remove barriers to participation and learning and provide regulatory advice, support and oversight to early learning providers, schools and kura.

The Group has three key priorities for Education Services:

• Practice & Guidance: Managing practice and guidance to improve national coordination and consistency, whilst enabling regional autonomy for education service delivery.
• Integration & Delivery: Providing education support directly to education settings via integrated regional and national services. This includes intervening when necessary to ensure a high standard of operation to support student outcomes and owning key stakeholder relationships to support schooling improvement and stronger outcomes for learners.
• Monitoring & Improvement: Monitoring and advising on improvements to the effectiveness, efficiency and equity of services for achievement and progression, and attendance and participation. This includes monitoring education provider performance against regulations and intervening as required.

Our Business Support team provides support to the Education and Learning Support teams in Auckland, and we regularly work with families, schools and early childhood centres to support their work in the sector. The team is supportive, ultra-friendly and diverse, customer focused and driven to provide the best service possible. You will have lots of colleagues to help you as you learn the business.

Are you ready to make a difference? | Kua rite koe m\u0301\u0301n\u0301 \u0301\u0301\u0301t\u0301\u0301 e\u0301\u0301 n\u0301 i\u0301\u0301 \u0301\u0301\u0301t\u0301\u0301 h\u0301\u0301\u0301 \u0301\u0301\u0301

For further information, please contact Anu Bhatia, Business Support Manager at [e-mail]. Applications close Midnight - Tuesday 3 November 2026. We want our people to feel valued for their unique qualities and have a sense of belonging. If you require assistance or adjustments to fully participate in the recruitment process, please let us know.