Senior Support Officer

New Zealand Government; Auckland; Sur place; NZD 62 000 - 68 000; Temps partiel

Avantages offerts par ce poste

KiwiSaver

Résumé du poste

New Zealand Government is seeking a Senior Support Officer - Business Support Services on a fixed-term basis commencing 9 February 2027. The role supports Ministerial servicing, OIA responses, and WPQs, with duties spanning correspondence, payroll, financial and data management, and document production.

Based in Henderson with flexibility to support North and West Tamaki Makaurau (Albany). A full valid driver’s license is essential for fleet responsibilities and the position is funded to cover

Qualifications

• Experience coordinating Ministerial servicing, OIA responses, Parliamentary processes, or other time-sensitive requests is advantageous.
• Strong administrative skills and attention to detail.
• Proactive and professional communication with stakeholders.

Responsabilités

• Oversee a range of organisational functions including correspondence, payroll, financial management, data management and document production.
• Manage scheduling and digital storage, corporate services and related administrative tasks.
• Coordinate Ministerial correspondence, OIA requests, WPQs and other high-priority information requests within required timeframes.

Connaissances

Administrative capability

Written communication

Time management

Microsoft Office

Public service standards

Tikanga Maori awareness

Description du poste

Help shape the future of education in New ZealandHelp shape the future of EducationWe work to shape an education system that delivers equitable and excellent outcomesOur organisation is made up of talented and committed people around Aotearoa, from a wide range of backgrounds and cultures. While we work in different groups and on different things, we all strive every day to make the biggest difference we can for our students in our education system.About this role | Mo tenei turangaWe are seeking a Senior Support Officer - Business Support Services to join our team on a fixed-term contract commencing 9 February 2027. This role is being offered to provide parental leave cover and is expected to run for approximately 6 to 12 months.1 x Fixed Term Role - Based in our Henderson OfficeFlexibility to support operations across North and West Tamaki Makaurau (Albany office). A full valid driver's license (Restricted License considered) is essential for managing fleet vehicle responsibilities.As a Senior Support Officer, you will oversee a range of organisational functions, including correspondence, payroll, financial management, data management, document production and digital storage, corporate services, and scheduling. Your expertise will ensure smooth operations and support the organization's broader objectives.This role plays a critical part in supporting the timely coordination and delivery of Ministerial correspondence, Official Information Act (OIA) requests, Written Parliamentary Questions (WPQs), and other high-priority information requests. Working closely with the Principal Advisor and key stakeholders across the Ministry, you will help ensure responses are accurately prepared, quality assured, and delivered within required timeframes. Your exceptional organisational skills, attention to detail, and ability to manage multiple priorities will be essential in supporting effective information management and maintaining the Ministry's high standards of responsiveness and accountability.Reporting to the Business Support Manager, you will bring strong administrative capability, excellent written communication skills, and a proactive approach to managing competing demands. You are highly organised, adaptable, and able to build positive working relationships across a range of teams and stakeholders. Experience coordinating Ministerial servicing, OIA responses, Parliamentary processes, or other time-sensitive requests would be advantageous. If you enjoy working in a fast-paced environment where accuracy, collaboration, and responsiveness are key, this Senior Support Officer role offers an excellent opportunity to make a meaningful contribution to Aotearoa's education system.Salary range: $61,879 - $67,887.00 per annum plus KiwiSaver. The successful candidate will be appointed at a salary which reflects individual skills and experience.For more details about the role, you can view the job description here.About you | Mohou akeYou will be professional in your presentation and your approach to your work, and you may be looking for the next change in your career.To be successful in the role you will have:Passion for knowledge, open to learning new things and comfortable working in a varying environment.Build exceptional working relationships with customersDeliver services to the required standardsWork with others across the Ministry to provide support and resolve issues in a pro-active and professional manner.Provide quality, efficient administrative support to managers and staffAn adaptable team player able to work in varying conditions and virtual cross functional teams.Great time management with an ability to prioritise work and work towards timelines.Proficiency in Microsoft suite.Comfort in working in a tikanga/kaupapa Maori environmentDeveloping knowledge of the Treaty of Waitangi to the work being undertaken.Well-developed communication skills, both oral and written.The ability and willingness to adhere to the Public Service Standards of Integrity and Conduct.About our group and team | Matau ropu akeTe Mahau is a frontline group. Our frontline groups collectively provide leadership and integrated services to the sector and others. This includes services, such as learning support and education advice and regulation functions for schools.As a frontline group we develop and harness existing relationships with communities at the regional and local level through the Directors of Education, including deep relationships with iwi and hapu. Our Directors of Education have the lead role and relationship with early learning, kohanga, school and kura, and this means they will be across all the services we provide at a local level.Our Business Support team provides support to the Education and Learning Support teams in Auckland, and we regularly work with families, schools, and early childhood centres to support their work in the sector.The team is supportive, ultra-friendly and diverse, customer focused and driven to provide the best service possible. You will have lots of colleagues to help you as you learn the business.Are you ready to make a difference? | Kua rite koe mo tenei mahi?If this opportunity interests you, please submit your cover letter and resume by using the `apply' button. In your cover letter we'd like to know about you, your values, or anything else you'd like to share. We're keen to understand your motivations, strengths, transferable skills, and the diverse perspectives you will bring to the role.For further information, please contact [e-mail] close: Midnight, Sunday, 8th November 2026.