Service Manager

New Zealand Government Joba; Auckland; Sur place; NZD 120 000 - 140 000; Plein temps

Avantages offerts par ce poste

KiwiSaver

Résumé du poste

New Zealand Ministry of Education seeks a seasoned leader to head Learning Support services, guiding a multidisciplinary team to deliver inclusive education for children and young people. The role engages with schools, early childhood services and communities to raise achievement and equity.

You will drive the LSDM delivery, manage workloads, and leverage cross-agency partnerships to address local needs and improve outcomes across the region.

Qualifications

• Ability to lead a multi-disciplinary team of professionals across LSDM
• Collaborate with education providers, iwi, whānau and communities
• Strengthen sector responses to neurodiversity and learning support needs
• Ability to interpret data to influence decisions and assess risks

Responsabilités

• Lead and manage Learning Support services for children and young people.
• Coordinate with early childhood providers and schools to deliver inclusive practices.
• Broker cross-agency support to deliver local programmes tailored to needs.

Connaissances

lead multi-disciplinary team

stakeholder collaboration

neurodiversity knowledge

data interpretation

strategic thinking

Formation

Tertiary qualification

Description du poste

Help shape the future of education in New ZealandHelp shape the future of EducationWe work to shape an education system that delivers equitable and excellent outcomesOur organisation is made up of talented and committed people around Aotearoa, from a wide range of backgrounds and cultures. While we work in different groups and on different things, we all strive every day to make the biggest difference we can for our akonga in our education system.About this role |Mo tenei turangax 2 12-month fixed term contracts.Parental leave cover.Late January 2027 or early February 2027 start.One position is based in Henderson and the other in Albany.This role presents an exciting and rewarding opportunity to work in an organisation committed to raising achievement and reducing disparity. We are in the midst of a positive change initiative that's setting a platform for New Zealand's young learners to be the best they can be.You will lead and work with a committed professional team delivering a range of Learning Support specialist education services to children and young people. You and your team will work with early childhood providers and schools to strengthen inclusive practices, raise student achievement and deliver on communities' aspirations. You will have a key role within the Learning Support Delivery Model (LSDM), facilitating the timely provision of services in response to local needs.Salary range: $120,193 - $140,482 per annum plus KiwiSaver. The successful candidate will be appointed at a salary based on their individual skills and experience.For more details about the role, you can view the job description here.About you | Mohou akeThe successful applicant will be able to demonstrate the following:The ability to lead a multi-disciplinary team of professionals, and manage workload and resource issues.The ability to work collaboratively within the context of the LSDM to achieve positive outcomes that draw on the combined resources and expertise of the sector, services, and wider community.The ability to strengthen sector responses to neurodiversity and a wide range of learning support needs.The ability to facilitate the effective use of tools, approaches and people resources that are prioritised within the Learning Support Action Plan.Develop strong connections and networks across the Ministry, local education providers, iwi, communities and whanau to achieve educational priorities for the region.Broker support from across the Ministry and other agencies to deliver joined up work programmes tailored to local needs.Experience at influencing and leading innovation, people, programmes, and change.Ability to assess needs, risks, and performance issues and address gaps proactively.Ability to follow through and finish complex or sensitive tasks and issues.Reporting and assessing skills.Ability to use and interpret data including the ability to use information to influence decisions.A big picture view and ability to think strategically.You will also offer:A relevant tertiary qualification.Current full New Zealand driver's licence.The ability and willingness to adhere to the Public Service Standards of Integrity and Conduct.About our group and team | Matau ropu akeAt Te Tahuhu o te Matauranga, we work to provide services and support nationally, regionally and locally to the education sector, and in some cases, directly to akonga and whanau.Te Mahau is a frontline group. Our frontline groups collectively provide leadership and integrated services to the sector and others. This includes services, such as learning support and education advice and regulation functions for schools and early learning services. As a frontline group, we develop and harness existing relationships with communities at the regional and local level through the Directors of Education.Are you ready to make a difference? | Kua rite koe mo tenei mahi?If this opportunity interests you, please submit your cover letter and resume by using the `apply' button. In your cover letter we'd like to know about you, your values, or anything else you'd like to share. We're keen to understand your motivations, strengths, transferable skills, and the diverse perspectives you will bring to the role.For further information, please contact [e-mail] note in your cover letter which location you are applying for, or if you wish to be considered for both.Applications close: Midnight, Thursday 22 October 2026.We want our people to feel valued for their unique qualities and have a sense of belonging. If you require assistance or adjustments to fully participate in the recruitment process, please let us know.