Senior Solutions Consultant

ELMO Software; Auckland; On-site; NZD 120,000 - 180,000; Full time

Benefits offered by this job

Paid parental leave

Birthday leave / YOU day

In-house learning & development

Diversity clubs

Mental Health/EAP

Job summary

ELMO Software in Auckland, New Zealand, is seeking a Senior Solution Consultant to partner with sales, product and customer teams. You will translate business needs into demonstrations, tailor presentations, and act as a trusted advisor during the sales cycle.

The role requires 5+ years in solutions consulting or presales in a SaaS environment, ability to explain technical concepts to non-technical audiences, and experience with HR, payroll or talent-management software, plus RFP/tender

Qualifications

• 5+ years in Solutions Consulting or related SaaS roles.
• Ability to connect product capabilities to business value.
• Strong written and verbal communication, storytelling skills.
• Experience with HR, payroll, recruitment or talent-management software.
• Experience responding to RFPs and tenders.
• Ability to present to non-technical audiences.

Responsibilities

• Build relationships with sales leaders to drive collaborative engagements.
• Lead a solution-focused approach aligning platform capabilities to customer outcomes.
• Plan and deliver tailored product presentations and demos for various audiences.
• Explain capabilities and address complex customer questions to build confidence.
• Provide feedback to product and enablement teams for continuous improvement.
• Coordinate responses for multiple RFPs and tenders with internal experts.
• Deliver webinars and demos at events as needed.
• Contribute to playbooks, assets and scalability initiatives.

Skills

Solutions consulting

Presales

Sales engineering

HR software familiarity

Tools

APIs integration

Job description

Founded in 2002, ELMO Software is the trusted provider of HR technology solutions to 2,000+ mid-sized organisations and more than one million end users across Australia and New Zealand.

With a comprehensive suite of ISO-certified solutions that span the full employee lifecycle, ELMO Software is designed to scale as organisations grow. Flexible and configurable, ELMO’s one-stop HRIS fits to your specific needs and workflows. Through powerful technology, automation, data and analytics, ELMO Software empowers HR professionals to play an integral role in company decision making.

Life & Culture...

At ELMO you will be joining an epic team with the opportunity to make a big impact. We foster an authentic, collaborative, fun working environment and being an ELMOnian means you're part of an amazing team that will push you to grow, support you with challenges and allow you to shine.

Some of our benefits include:

• Paid Parental leave - 12 weeks primary, 6 weeks secondary
• Birthday leave, YOU day each year, as well as connecting people leave (up to 2 weeks working from anywhere)
• Inhouse Learning and Development initiatives
• ELMO Social and Diversity clubs
• Mental Health/EAP programs

Our Values

• Reimagine What's Possible - We believe innovation is human at its core. By staying open, fearless, and adaptive, we continuously push boundaries - while keeping people at the heart of everything we do.
• Obsess over Customers – Everything we do is designed to positively impact our customers.
• Help Others Thrive - Be they colleagues, communities or customers, we champion ways to help others thrive.
• Be Fearlessly Optimistic - We bring unwavering positivity to any challenge, as we know it will drive meaningful change.

Job Description:

Reporting to the Solutions Director, as a Senior Solution Consultant, you will work closely with ELMO’s sales, product and customer teams to understand customer challenges and demonstrate how ELMO’s solutions can create meaningful business value. You will bring ELMO’s platform to life through engaging product presentations and demonstrations tailored to each customer’s requirements, industry context and audience. You will act as a trusted advisor throughout the sales process, helping customers connect their business needs with practical, scalable solutions.

What you’ll do:

• Build strong working relationships with sales representatives and sales leaders, contributing to a collaborative, team-based approach to customer engagements.
• Lead a solutions-focused sales approach by aligning ELMO’s platform capabilities to customer challenges, priorities and desired outcomes.
• Plan and deliver compelling product presentations and demonstrations tailored to technical requirements, use cases and audience needs.
• Apply strong product knowledge to explain capabilities, address complex customer questions and build confidence in ELMO’s solutions.
• Partner with product, customer and other internal teams to provide feedback, support enablement and contribute to continuous improvement.
• Coordinate and complete multiple RFPs and tenders simultaneously, working with internal subject-matter experts to develop accurate, high-quality responses.
• Deliver presentations, webinars and demonstrations at prospect and customer events when required.
• Contribute to team initiatives, playbooks, reusable assets and other projects that improve the effectiveness and scalability of the Solutions Consulting function.

What you’ll bring

• At least 5 years’ experience in a similar role, such as Solutions Consulting, Sales Engineering, Presales or Consulting, ideally within a SaaS organisation.
• The ability to present software solutions in a way that clearly connects product capabilities to customer needs and business value.
• Confidence explaining technical concepts to non-technical audiences.
• Strong time and project management skills, with excellent attention to detail and the ability to manage competing priorities.
• Exceptional written and verbal communication, presentation and storytelling skills.
• Strong problem-solving ability, curiosity and commercial acumen.
• A collaborative, customer-focused approach and the confidence to work with stakeholders at different levels.
• Previous presales experience with HR, payroll, recruitment or talent-management software.
• An understanding of HR, payroll, recruitment or talent-management processes.
• Familiarity with software integrations, APIs and integration design concepts.
• Experience responding to RFPs, tenders or complex procurement processes.

ELMO Software Pty Ltd is an equal opportunity employer, and we encourage applicants from diverse backgrounds to join our team - a commitment reflected in our https://elmosoftware.com.au/wp-content/uploads/2025/05/ELMO_RAP_2025.pdf.

As the first software company in Australia and New Zealand to achieve ISO 42001:2023 Certification, we're passionate about responsible, secure and safe AI. Key to this role is an awareness of data privacy and security, as you'll be working with sensitive employee data in accordance with our ISO 27001:2022 Certified security policies.