Senior Product Manager, Customer-Driven FinTech

Generate KiwiSaver Scheme; Auckland; On-site; NZD 120,000 - 160,000; Full time

Benefits offered by this job

Health insurance

KiwiSaver contribution

Discounted gym membership

Corporate benefits

Job summary

Generate KiwiSaver Scheme is seeking an experienced Senior Product Manager in Auckland CBD to lead the end-to-end product lifecycle, translate customer insights into roadmap, and collaborate with Technology, CRM, Distribution, and CX teams to deliver high-impact products. You will mentor peers and drive innovation through AI-enabled capabilities to enhance customer outcomes.

The role emphasizes customer-centric product delivery, strategic alignment with business objectives, and delivering timely

Qualifications

• 7+ years of experience in product management with a strong record of delivering customer-centric products from concept through to launch.
• Proven experience in developing and executing product strategies that align with business objectives and improve the user experience (UX).
• Hands-on experience collaborating with software development teams to scope, plan, and deliver new product offerings.
• Client-facing experience with a strong customer service orientation, ensuring products meet customer needs and drive satisfaction.
• Confident using digital tools and willing to learn and adopt approved AI tools to improve productivity, quality and ways of working.

Responsibilities

• Shape and deliver product strategy – Turn customer and business needs into a clear product roadmap and deliver products from concept through to launch.

Skills

Product strategy

Data-driven decisions

Cross-functional leadership

Mentoring

AI tools awareness

Customer focus

Client-facing

Job description

Generate KiwiSaver Scheme is seeking an experienced Senior Product Manager in Auckland CBD to lead the end-to-end product lifecycle, translate customer insights into roadmap, and collaborate with Technology, CRM, Distribution, and CX teams to deliver high-impact products. You will mentor peers and drive innovation through AI-enabled capabilities to enhance customer outcomes.

The role emphasizes customer-centric product delivery, strategic alignment with business objectives, and delivering timely