Senior Product Manager

Generate KiwiSaver Scheme; Auckland; On-site; NZD 120,000 - 160,000; Full time

Benefits offered by this job

Health insurance

KiwiSaver contribution

Discounted gym membership

Corporate benefits

Job summary

Generate KiwiSaver Scheme is seeking an experienced Senior Product Manager in Auckland CBD to lead the end-to-end product lifecycle, translate customer insights into roadmap, and collaborate with Technology, CRM, Distribution, and CX teams to deliver high-impact products. You will mentor peers and drive innovation through AI-enabled capabilities to enhance customer outcomes.

The role emphasizes customer-centric product delivery, strategic alignment with business objectives, and delivering timely

Qualifications

• 7+ years of experience in product management with a strong record of delivering customer-centric products from concept through to launch.
• Proven experience in developing and executing product strategies that align with business objectives and improve the user experience (UX).
• Hands-on experience collaborating with software development teams to scope, plan, and deliver new product offerings.
• Client-facing experience with a strong customer service orientation, ensuring products meet customer needs and drive satisfaction.
• Confident using digital tools and willing to learn and adopt approved AI tools to improve productivity, quality and ways of working.

Responsibilities

• Shape and deliver product strategy – Turn customer and business needs into a clear product roadmap and deliver products from concept through to launch.

Skills

Product strategy

Data-driven decisions

Cross-functional leadership

Mentoring

AI tools awareness

Customer focus

Client-facing

Job description

About Us

We are a proudly NZ owned award-winning KiwiSaver and Wealth manager. Since inception, our goals have been to educate and empower our customers to help them make good financial decisions and to provide them with strong long-term performance. To date, we have achieved both of those goals and we are relentlessly focused on these goals for the future. Ultimately, we exist to grow Kiwi’s wealth and help them achieve materially better financial outcomes in retirement.

We are a business that cares about making this difference and our people play a key role in bringing our mission to life. We encourage our people to bring their ideas to the table and empower them to lead initiatives that will positively impact our business, community, and members.

About The Role

The Senior Product Manager will play a critical role in ensuring the successful delivery of customer-focused products that align with Generate’s strategic objectives.

This position is responsible for overseeing the product lifecycle and ensuring that all product initiatives are informed by customer insights and data. The Senior Product Manager will collaborate closely with cross-functional teams to ensure that product execution aligns with the company’s strategic direction while providing operational support to ensure timely and high-quality product launches.

You can expect your day to day to look something like this:

• Shape and deliver product strategy – Turn customer and business needs into a clear product roadmap and deliver products from concept through to launch.
• Own the end-to-end product lifecycle – Lead discovery, design, development, testing, launch and post-launch optimisation, ensuring high-quality customer outcomes.
• Champion the customer – Use customer research, feedback and market insights to create simple, intuitive products and experiences that solve real customer needs.
• Make data-driven decisions – Define and track product KPIs, analyse performance and combine data with customer insights to continually improve products.
• Lead cross-functional delivery – Work closely with Technology, CRM, Distribution, CX and other teams to align priorities, navigate constraints and successfully deliver the product roadmap.
• Lead and mentor – Provide leadership and mentoring to the Product Manager, building capability and sharing product expertise across the wider business.
• Drive innovation and continuous improvement – Explore AI, automation and emerging digital capabilities to improve how products are researched, developed, delivered and optimised.

About You

We’re looking for an experienced, strategic and customer-focused product leader who can turn ideas and insights into products that deliver real value. You’ll be commercially minded, data-driven and comfortable working across Technology and the wider business to take products from discovery through to delivery.

You’ll also be a collaborative and confident leader who enjoys mentoring others, challenging thinking and using emerging technology and AI to continuously improve how we work.

In addition to the above you will also have:

• 7+ years of experience in product management with a strong record of delivering customer‑centric products from concept through to launch.
• Proven experience in developing and executing product strategies that align with business objectives and improve the user experience (UX).
• Hands‑on experience collaborating with software development teams to scope, plan, and deliver new product offerings.
• Client‑facing experience with a strong customer service orientation, ensuring products meet customer needs and drive satisfaction.
• Confident using digital tools and willing to learn and adopt approved AI tools to improve productivity, quality and ways of working.

What’s in it for you?

Our culture is what sets us apart. We set ourselves high standards, ensuring our work environment is one where people thrive and also have fun. We invest significantly in the well‑being of our people and are intentional about celebrating wins.

In return for your hard work you can also expect many great benefits working at Generate:

• A rewarding role with ongoing growth.
• Competitive base salary + bonus package.
• Competitive benefits package including health insurance, discounted gym membership, additional KiwiSaver contribution, corporate benefits and more!
• Proactive Health & Wellbeing Committee who organise a full calendar of events and initiatives.
• Great working hours (no weekend work).
• Comfortable and central Auckland CBD office location.

Applicants for this position should hold a valid visa to work full-time in NZ.