Senior Operational Controls Analyst — Assurance & Impact

ACC New Zealand; Wellington; On-site; NZD 102,000 - 119,000; Full time

Benefits offered by this job

9% superannuation

Flexible working

Job summary

ACC New Zealand in Wellington (Thorndon) is seeking a Senior Operational Controls Assurance Analyst to help build the maturity of the control environment. You will lead assurance activities across the operational environment, test controls, and translate findings into practical actions to improve risk management.

This is a permanent role in a supportive team where ambiguity is common and your ability to bring structure will be valued.

Qualifications

• Experience assessing, testing, reviewing, or improving operational controls, processes, or assurance activities
• Strong analytical skills and the ability to draw sound, evidence-based conclusions
• The ability to communicate insights clearly and translate findings into practical actions
• Strong stakeholder engagement skills and the confidence to influence outcomes constructively
• A natural curiosity about how people, processes, and systems work together to deliver outcomes
• Comfortable working in evolving environments and bringing structure to ambiguity
• Experience documenting processes, risks, controls, findings, and improvement actions

Responsibilities

• Lead assurance activities across ACC's operational environment
• Test controls and assess their effectiveness
• Provide meaningful insights that drive improvement actions
• Collaborate with stakeholders to embed stronger first-line risk and control practices

Skills

Operational controls

Risk assessment

Analytical skills

Stakeholder engagement

Communication of insights

Ambiguity management

Process documentation

Job description

ACC New Zealand in Wellington (Thorndon) is seeking a Senior Operational Controls Assurance Analyst to help build the maturity of the control environment. You will lead assurance activities across the operational environment, test controls, and translate findings into practical actions to improve risk management.

This is a permanent role in a supportive team where ambiguity is common and your ability to bring structure will be valued.