Senior IT Vendor Operations & Contracts Lead

New Zealand Government Joba; Wellington; On-site; NZD 90,000 - 130,000; Full time

Benefits offered by this job

Five weeks? annual leave

Competitive salaries

Flexible working arrangements

Insurance package

Career development

Job summary

Kāinga Ora - Homes and Communities is seeking a commercially savvy professional to manage its technology vendor ecosystem. You will govern contracts, process POs and invoices, and drive value with robust reporting across Digital IT, Finance and Procurement.

You will coordinate renewals, ensure compliance, and maintain records while building strong stakeholder relationships and contributing to budgeting and forecasting activities.

Qualifications

• 3–5+ years in operational vendor governance, contract administration, IT operations, or procurement support.
• Experience managing purchase orders, invoicing, and financial reporting.
• Excellent stakeholder management and ability to build trusted relationships across business and vendor environments.

Responsibilities

• Manage technology vendor contracts, governance, renewals, compliance, scorecards and issue escalation processes.
• Administer purchase orders, invoicing, receipting, accruals and vendor payments.
• Establish and maintain contract records, vendor documentation, entitlements, and usage information.
• Collaborate across Technology, Finance, Procurement and external vendors to maximise value and maintain governance.
• Provide financial monitoring, spend analysis, forecasting, commitment tracking and controls.
• Use ServiceNow or other enterprise systems to manage vendor, contract, or service activities.
• Communicate effectively, prioritise tasks and drive continuous improvement.

Skills

Vendor governance

Contract administration

PO & invoicing

Vendor payments

Stakeholder management

Financial forecasting

Data analysis

ServiceNow

Reporting

Tools

ServiceNow

Job description

Kāinga Ora - Homes and Communities is seeking a commercially savvy professional to manage its technology vendor ecosystem. You will govern contracts, process POs and invoices, and drive value with robust reporting across Digital IT, Finance and Procurement.

You will coordinate renewals, ensure compliance, and maintain records while building strong stakeholder relationships and contributing to budgeting and forecasting activities.