Asset Management Lead: Software & Hardware Lifecycle

New Zealand Government; Wellington; Hybrid; NZD 110,000 - 160,000; Full time

Benefits offered by this job

Five weeks' annual leave

Flexible working arrangements

Career development

Insurance benefits

Job summary

Kāinga Ora - Homes and Communities is seeking a Software & Hardware Asset Manager to oversee the day-to-day management of its technology asset portfolio. You will ensure licences and assets are tracked, compliant, and optimised throughout their lifecycle, collaborating with Digital IT, Procurement, Finance, vendors and service teams.

You will maintain asset data integrity, support budgeting and forecasting activities, contribute to audit readiness, and identify opportunities to improve processes

Qualifications

• Proven experience in Software and / or Hardware Asset Management.
• Strong knowledge of software licensing, compliance, and asset lifecycle management.
• Experience with ServiceNow, CMDB, SAM Pro, Power BI, or similar platforms.
• Strong analytical and reporting skills, with an eye for detail and data quality.
• Strong commercial awareness with experience analysing licence consumption and cost optimisation.
• Ability to interpret licensing agreements, consumption data, and vendor contracts.
• Excellent stakeholder engagement and communication skills.
• A proactive, continuous improvement mindset with strong problem-solving abilities.
• The ability to work collaboratively across business, technology, procurement, and vendor teams.

Responsibilities

• Maintain accurate software and hardware asset records, ensuring strong data quality and governance across ServiceNow and asset management platforms.
• Manage the end-to-end governance of the lifecycle of assets.
• Monitor software licence usage, compliance, and consumption to optimise costs, minimise risk, and support audit readiness.
• Partner with business, technology, procurement, and vendor teams to provide asset insights that support budgeting, forecasting, and renewal planning.
• Analyse asset performance, consumption, and cost trends, identifying risks, variances, and opportunities for optimisation.
• Develop and maintain meaningful dashboards, reports, documentation, and knowledge resources that improve asset visibility and decision-making.
• Drive continuous improvement of asset management processes, workflows, governance practices, and ServiceNow SAM capabilities.
• Support software audits, ensuring compliance with licensing agreements and organisational standards.

Skills

Asset management

Licensing & compliance

Asset lifecycle management

ServiceNow

CMDB

SAM Pro

Power BI

Data analysis

Stakeholder engagement

Continuous improvement

Tools

ServiceNow

CMDB

SAM Pro

Power BI

Job description

Kāinga Ora - Homes and Communities is seeking a Software & Hardware Asset Manager to oversee the day-to-day management of its technology asset portfolio. You will ensure licences and assets are tracked, compliant, and optimised throughout their lifecycle, collaborating with Digital IT, Procurement, Finance, vendors and service teams.

You will maintain asset data integrity, support budgeting and forecasting activities, contribute to audit readiness, and identify opportunities to improve processes