Strategic Tech Vendor Operations Lead

New Zealand Government; Wellington; On-site; NZD 110,000 - 150,000; Full time

Benefits offered by this job

Five weeks' annual leave

Flexible working arrangements

Career development

Insurance package

Job summary

Kāinga Ora - Homes and Communities is seeking a Senior Vendor Management professional in Wellington to manage the vendor ecosystem, contracts, purchase orders, invoices, renewals and governance across Digital IT, Finance and Procurement. You will collaborate with external technology partners to maximise value from technology investments and ensure strong commercial discipline.

In this role you’ll coordinate software renewals, resolve invoicing issues, and support forecasting and budgeting

Qualifications

• 3-5+ years' experience in Vendor Management, Commercial Administration, Contract Administration, IT Operations, or Procurement Support, preferably within a Digital or Technology environment.
• Experience managing purchase orders, invoicing, and financial reporting.
• Excellent stakeholder management skills and the ability to build trusted relationships across business and vendor environments.

Responsibilities

• Experience managing technology vendor contracts, commercial relationships, performance, governance, renewals, compliance, scorecards, and issue escalation processes
• Proven experience administering purchase orders, invoice processing, receipting, accruals, and vendor payments
• Ability to establish and maintain contract records, vendor documentation, entitlements, and usage information
• Strong stakeholder management skills, with the ability to build effective relationships across Technology, Finance, Procurement, business teams, and external vendors
• Sound financial acumen, including budget monitoring, spend analysis, forecasting, commitment tracking, and financial controls
• Strong analytical and reporting skills, with the ability to provide insights that support decision-making and planning
• Experience using ServiceNow and other enterprise systems to manage vendor, contract, or service-related activities
• Excellent organisational and prioritisation skills, with the ability to manage multiple competing demands and deadlines
• Strong communication, relationship-building, and continuous improvement capabilities
• 3-5+ years' experience in Vendor Management, Commercial Administration, Contract Administration, IT Operations, or Procurement Support, preferably within a Digital or Technology environment

Skills

Vendor Management

Stakeholder Management

Analytical Thinking

Communication

Organisational Skills

Budgeting & Forecasting

Problem Solving

Tools

ServiceNow

Job description

Kāinga Ora - Homes and Communities is seeking a Senior Vendor Management professional in Wellington to manage the vendor ecosystem, contracts, purchase orders, invoices, renewals and governance across Digital IT, Finance and Procurement. You will collaborate with external technology partners to maximise value from technology investments and ensure strong commercial discipline.

In this role you’ll coordinate software renewals, resolve invoicing issues, and support forecasting and budgeting