Senior ER Advisor

TribeRecruit New Zealand; Auckland; Hybrid; NZD 70,000 - 100,000; Full time

Benefits offered by this job

Hybrid working

Flexible working

Breakfast provisions

Free onsite parking

Growth and collaboration

Job summary

TribeRecruit New Zealand is partnering with MyHR to source a Senior ER Advisor in Auckland. You’ll help customers navigate complex employment relations matters with confidence, delivering exceptional service and support.

Hybrid and flexible working arrangements are offered. The role includes coaching ER Advisors, ensuring accurate documentation, and contributing to a growing business with a collaborative culture.

Qualifications

• 5+ years of experience managing complex ER cases.
• Strong knowledge of NZ employment legislation and its practical application.
• Proven ability to thrive in a fast-paced environment with competing demands.

Responsibilities

• Remote support with complex ER cases (misconduct, performance, terminations, grievances, restructures).
• Accurate, detailed documentation and record-keeping.
• Coach ER Advisors and ER Associates to maintain service quality.

Skills

ER case management

NZ employment law

Prioritization & multitasking

Job description

Jora New Zealand will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

About the Opportunity

It’s our pleasure to once again be partnering with MyHR, this time searching for a Senior ER Advisor. For over a decade, MyHR has supported a wide range of organisations with their ER needs, building a trusted brand across the market. As a Senior ER Advisor, you'll be joining a team that takes its work seriously, but not itself too seriously. In this role, you'll play a key part in helping customers navigate employment relations matters with confidence, while delivering exceptional service and support. Key responsibilities will include;

• Remote support with complex ER cases such as misconduct, performance management, termination processes, personal grievances and restructures.
• Complete all relevant documentation with high level of attention to detail.
• Coach ER Advisors and ER Associates.

What You’ll Bring

To succeed in this role, you’ll bring a level of maturity that will ensure an empathetic and humanistic experience. Your confidence will shine through your communication style, whilst also maintaining the ethos of “making it easy” when providing support and advice. Desired experience includes:

• A minimum of 5 years’ experience managing complex ER cases.
• Strong knowledge of NZ employment legislation and practical application.
• Proven ability to operate in a fast-paced environment where you can effectively prioritize and manage competing demands.

What’s on Offer

Apart from the opportunity to support a wide variety of organisations, you’ll have the following benefits;

• Hybrid and flexible working arrangements.
• Breakfast, fresh fruit, and snacks provided in the office.
• Free onsite parking available.
• The opportunity to be part of a growing business where your contribution has a direct impact.
• A supportive team culture that values collaboration, development, and continuous learning.

Tribe is a group of specialist teams, each of who truly understand their world, and together they partner to understand yours. Whether you’re looking for your next opportunity or recruiting, we’re all about bringing people together for a shared purpose. Find your people.