Senior E-commerce Performance Analyst (Remote)

Placements24; Queenstown; Hybrid; NZD 160,000 - 267,000; Full time

Benefits offered by this job

Fully remote work arrangement

Professional development budget

Flexible holidays

Job summary

Placements24 invites applications for a Remote Senior E-commerce Performance Analyst to dissect complex sales data, customer behavior, and marketing campaign performance. The role emphasizes driving online revenue and engagement through data-driven insights and actionable recommendations.

You will develop dashboards, identify trends, and forecast outcomes while collaborating with marketing, product, and operations teams in a fully remote, international setting.

Qualifications

• Master's degree or higher in a quantitative field.
• Minimum 6 years of experience in data analysis, BI, or a similar analytics role with ecommerce focus.
• Proven expertise in Google Analytics, Adobe Analytics, SQL, Python/R, and BI tools (Tableau/Power BI).
• Strong statistical modeling, regression, and data mining skills.
• Experience in ecommerce metrics, customer journey mapping, and CRO.

Responsibilities

• Analyze large datasets for ecommerce sales, website traffic, customer behavior, and marketing performance.
• Develop and maintain dashboards/reports to track KPIs and provide insights to stakeholders.
• Identify trends and translate into actionable recommendations to improve sales and conversions.
• Conduct deep-dive analyses on customer segmentation, A/B testing results, and channel performance.
• Collaborate with marketing, product and operations to define analytical needs.
• Use statistical methods to forecast trends and predict outcomes.

Skills

Google Analytics

Adobe Analytics

SQL

Python/R

Tableau

Power BI

Education

Master's degree in Statistics, Economics, Mathematics, Computer Science, Business Analytics

Tools

A/B testing platforms

Job description

About the Role

Our client, a leading international e-commerce company committed to data-driven decision-making, is seeking a highly analytical and experienced Remote Senior E-commerce Performance Analyst. This role is crucial for dissecting complex sales data, customer behavior, and marketing campaign performance to uncover actionable insights that will drive significant improvements in online revenue and customer engagement. The ideal candidate will possess a strong quantitative background, expertise in advanced analytics tools, and a deep understanding of the e-commerce landscape. This is a unique opportunity to work remotely for a globally recognized brand and make a substantial impact on strategic business decisions. You will play a key role in shaping marketing strategies, optimizing user journeys, and identifying new growth avenues. The company fosters a culture of intellectual curiosity, continuous learning, and empowers its remote workforce with the tools and autonomy needed to succeed.

Key Responsibilities

• Analyze large datasets related to e-commerce sales, website traffic, customer behavior, and marketing campaign performance.
• Develop and maintain dashboards and reports to track key performance indicators (KPIs) and provide regular insights to stakeholders.
• Identify trends, patterns, and anomalies in data, translating them into actionable recommendations for improving sales, conversion rates, and customer lifetime value.
• Conduct deep-dive analyses into specific areas such as customer segmentation, A/B testing results, and channel performance.
• Collaborate with marketing, product, and operations teams to define analytical needs and support strategic initiatives.
• Utilize statistical methods and modeling techniques to forecast trends and predict outcomes.
• Ensure data accuracy and integrity across all analytical platforms and reports.
• Stay abreast of the latest trends and technologies in e-commerce analytics and business intelligence.
• Communicate complex findings clearly and concisely to both technical and non-technical audiences.
• Contribute to the development of data-driven strategies for customer acquisition, retention, and monetization.

Requirements

• Master's degree in Statistics, Economics, Mathematics, Computer Science, Business Analytics, or a related quantitative field.
• Minimum of 6 years of experience in data analysis, business intelligence, or a similar analytical role, with a strong focus on e-commerce.
• Proven expertise in using analytics tools such as Google Analytics, Adobe Analytics, SQL, Python/R, and BI platforms (e.g., Tableau, Power BI).
• Strong understanding of statistical modeling, regression analysis, and data mining techniques.
• Experience in e-commerce metrics, customer journey mapping and conversion rate optimization (CRO).
• Excellent analytical, problem-solving, and critical-thinking skills.
• Exceptional communication and presentation skills, with the ability to convey complex insights effectively.
• Ability to work independently and manage multiple projects in a remote work environment.
• Proactive in identifying opportunities for analysis and process improvement.
• Experience with A/B testing platforms and methodologies is essential.

Benefits

• Highly competitive salary and performance-based bonuses.
• Fully remote work arrangement with flexibility.
• Significant impact on business strategy and performance.
• Comprehensive health, dental, and vision insurance coverage.
• Generous retirement savings plan contributions.
• Ample paid time off and flexible holiday allowances.
• Budget for professional development, certifications, and conferences.
• Home office setup allowance.
• Access to cutting-edge analytics tools and software.
• A collaborative and intellectually stimulating remote work culture.